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Delivery Coordinator I

2 months ago

Houston, United States TopHat Logistical Solutions Full time

Overview:
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

The Delivery Coordinator helps to manage the success of our operation in a high-volume home delivery environment. To be successful, the coordinator must maintain strong customer, colleague, and vendor relationships, and have a strong knowledge of safety protocols and proper delivery procedures.

**Key Responsibilities**:

- Coordinating and supporting deliveries from beginning to end, serving as the expert for answering questions and solving problems related to deliveries.
- Routing and assigning daily routes within Dispatch Track for each delivery team.
- Tracking and ensuring merchandise is accurately accounted for, handled, and delivered.
- Daily and weekly collection of operational data and performance report assessments.
- Building relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
- Ensuring daily truck inspections + safety measures are met.
- Other duties may be assigned.

**Your Wellness is our Focus**:

- Medical, dental, and vision for employees and dependents
- Employee, Spousal, and Child Life Insurance

**Financial Wellbeing**:

- Generous 401(k) matching retirement plans
- Pre-tax savings plans, HSA

**Flexibility and Time Off**:

- Paid time off including vacation, holidays, and disability leave.

**Employment Type & Hours**:

- Full-time position that will consist of 40 hours per week.
- Hours are 3:00 PM - 9:00 PM, M-F
- Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

Qualifications:
**What You'll Need**:

- High School Diploma/Equivalent.
- 0-2 years' job-related experience and/or a combination of both education and experience are required.
- Effective problem-solving, oral, and written communication skills.- Experience in Logistics/In-Home Delivery/ a plus.
- Knowledge of DOT regulations preferred.
- Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

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