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Substitute Houseperson- Intercontinental Times
3 months ago
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DUTIES AND RESPONSIBLITIES:
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- Assist room attendants with, including but not limited to, heavy items such as mattresses and linens, furniture moving, high dustingcleaning as directed; assisting in the delivering of linens and other supplies/equipment to room attendants.
- Remove all dirty linen from assigned Room Attendants' carts and closets/storage, and transport to laundry and/or follow procedure for handling of dirty linens/towels.
- Maintain cleanliness and organization of all of supply areas including but not limited to, service landing areas, supply closets, public areas; remove and dispose of trash, wipe down/clean/dust shelves/counters/surfaces/floors/walls; sweep, mop, strip and wax floors; remove nonfloor closet items and store in appropriate areas.
- Dust, vacuum/shampoo, sweep, mop public areas; wipe, mop, and clean surfaces including but not limited to floors, elevator tracks, and furniture.
- Respond to guests' requests such as delivery of housekeeping supplies including but not limited to linens, towels, toiletries, shoe shine service, glasses, cots and cribs, in a timely and efficient manner.
- Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, sidewalks, and other public areas, as directed.
- Stocking and Restocking of supplies
- Working the Linen Room to ensure proper sorting and handling of clean/dirty linens is carried out.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor/control supplies and amenities, and minimize waste within all areas of housekeeping.
- Uphold safety requirements; practice safe handling of chemicals, equipment, and supplies.
- Follow all safe working practices according to procedural standards.
- Report shortages of supplies and equipment to Supervisor.
- Promote teamwork and quality service through daily communication and coordination with other departments and Supervisor.
- May collect newspaper and other items for recycling.
- Will conduct snow removal during snow conditions.
- Will regularly assist with deep cleaning projects.
- May assist with other duties as directed
_Qualifications and Requirements:
_
Basic reading, writing, and math skills. Clear verbal and written communication skills are needed to work in an International Hotel setting.
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
- Frequently standing up and moving about the facility
- Standing and walking for prolonged periods
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, kneeling, and reaching.
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often when reading assignments and completing checklists.
- Will be required to work nights, weekends, and/or holidays, if schedule and business demand necessitate.
This is the pay we in good faith believe we would pay for this role at the time of this posting.
We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer comprehensive package of benefits including [paid time off, medical/dental/vision insurance, 401(k), and any other benefits] to eligible employees.
Note:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom
