Deployment & Customer Success Manager

4 weeks ago


Sidney, Ohio, United States Avance Consulting Full time
Job DescriptionJob Description

You will be responsible for the deployment of the client product across

manufacturing lines in the North America region. As our on-ground person, you'll

be playing a strategic partner role for our customers through their entire lifecycle

with us. Your primary focus will be to build loyalty and ensure long-term client

retention by consistently supporting our customers, addressing issues and

helping the business development team with upselling and renewals.

________________

You'll be in charge of:

● Understanding each customers manufacturing lines, processes, controls

architecture as a part of the initial requirement study in assisting the sales

and proposal process.

● Holding product demonstrations for customers to showcase value of the

product in increasing the efficiency of their lines.

● Creating, planning and tracking the deployment plan. Deploying the

Linecraft Product across major manufacturing lines and closely working

with the product deployment team in India to validate product deliverables

to customers.

● Installing softwares, loggers, running initial sanity checks to ensure

everything's up and running.

● Pulling data logs and sharing it back with the India team to ensure

correctness. Providing the team remote access if required for any kind of

support.

● Tracking customer issues and bringing in resolutions to ensure customer

satisfaction.

● Engaging with the customer to help them realize the benefits of the

product so it becomes part of their regular routine.

● Sustaining business growth and profitability by maximizing value of the

Linecraft product suite.

● Managing a portfolio of customers to ensure delivery of expected value

while using the product.

● Translating customer requirements in terms of product features and

feeding new feature requirements to the product team to improve the

product capabilities .

● Looking for expansion opportunities with customers to upgrade & expand

onto other lines.

● Managing projects end-to-end involving global players in manufacturing.

● This role may also involve travelling to various plants located across the

North America region (currently serving US, Mexico & Canada).

● Being the liaison between domain expertise and software development.

More about you:

● You have a Bachelors in any engineering field.

● You have at least 2 years of experience working on automation lines for the

automotive manufacturing industry and have a good understanding of the

processes, controls architecture & programming of these lines.

● You are a highly motivated self-starter, eager to make an impact in this

space.

________________

WIPRO Linecraft AI

2930 Technology Dr.

Rochester Hills ,MI 48309

● You are a great communicator with excellent written and oral

communication skills.

● You are detail oriented and have a penchant for complex problems.

● You have a dynamic, extroverted and energetic personality that helps you

build and develop relationships with management level personnel.

● You possess the ability to anticipate resistance and are prepared with the

right data & knowledge to overcome such resistance.

● You are a data driven problem solver. You have a logical problem solving

mind and are able to clearly present your arguments and thoughts in an

easy to understand manner.

● You are willing to travel as required.

You're extra awesome if:

● You have experience handling Automotive customers - especially OEM's &

Tier 1's.

● You have hands on experience with controls programming work for

automotive lines (PLC/CNC/Robot)

● You are a start-up enthusiast with a penchant for fast paced work

environments.



  • Sidney, Ohio, United States Nelnet Full time

    Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe....


  • Sidney, Ohio, United States Copeland Full time

    Job DescriptionThe Lean Transformation Manager will be responsible for designing, coordinating and administering operational plans globally for both manufacturing and administrative sites. You will actively participate in program/policy deployment and the operations strategic planning process including maintenance and continual improvements to the overall...


  • Sidney, Ohio, United States Aurora Technologies Full time

    Join our team as a PDL in SidneyEnsuring an efficient personnel deployment plan within your area of responsibility Leading and providing professional guidance to your regional nursing teamsIndividual and needs-based development of employees Monitoring the entire nursing and care process and ensuring our quality standards Advising our patients and their...

  • Supply Chain Manager

    1 month ago


    Sidney, Ohio, United States norskhydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....

  • Supply Chain Manager

    4 weeks ago


    Sidney, Ohio, United States Norsk Hydro Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Supply Chain Manager Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues – and we hope you'll join us in solving the next century's. Whether you're working to close the...

  • Sr. Manager AME, PM

    3 weeks ago


    Sidney, Ohio, United States Magna International Inc. Full time

    Job Number: 67535 Group: Magna Powertrain Division: MPT Shelby Township Job Type: Permanent/Regular Location: SHELBY TOWNSHIP Work Style: About usWe see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet...

  • Sourcing Manager

    4 weeks ago


    Sidney, Ohio, United States Ingersoll Rand Full time

    ResponsibilitiesLead negotiations and supplier selectionContinuously looks for new savings opportunities through analysis of data (spend, purchase price variance, etc.) and hands on review of materials in the production areas.Leads Request for Proposal (RFP) process with all stakeholders.Works with suppliers and internal team members to qualify new...


  • Sidney, Ohio, United States KNK Recruiting Full time

    Job Opportunity: Case Management ManagerLocation: Sidney, Ohio (North Dayton, Ohio) area Employment Status: Full Time Reporting to: Director of Quality & Risk Management What Our Client Offers:Competitive Compensation: Target salary range $80K - $95K per year based on your skills and background Growth Opportunities: Join a team focused on professional...

  • Office Manager

    4 weeks ago


    Sidney, Ohio, United States Sentech Full time

    Job DescriptionJob DescriptionOffice Manager (onsite)*Must have HR ExperiencePlease only apply if you have the qualificationsLocation: Shelby Township, MI Work Hours: 8am to 5:00pm Pay Rate: Up to $30/hr (based on exp.)Position Overview:As the Office Manager, you will play a pivotal role in managing humanresources functions, overseeing office operations, and...


  • Sidney, Ohio, United States Cornerstone Building Brands Full time

    Job DescriptionJob DescriptionJob DescriptionJOB DETAILSWorking Hours: Monday - Friday 6pm - 3 or 4amDUTIES AND RESPONSIBILITIES To manage, lead and implement controls and improvements across the paint-focused value streams of the paint manufacturing cell and light gauge coil coating lines, supporting exceptional safety, environmental and production...


  • Sidney, Ohio, United States The Ladders Full time

    Job Description If you are a Finance professional looking for an opportunity to grow, Copeland has an exciting opportunity for you Based in our Sidney, OH/ St. Louis, MO location, you will provide key reporting and analysis to the leadership team. The ideal candidate will be responsible for supporting both short and long-term financial planning. You will...


  • Sidney, Ohio, United States Cornerstone Building Brands Full time

    Job Description: This is an exciting opportunity to join our team as a Paint Manufacturing Manager at our company. If you're passionate about improving operational systems, processes, and policies to support organizational and departmental metrics, this role is for you!Duties and Responsibilities:Implement controls and improvements across paint-focused value...


  • Sidney, Ohio, United States The Ladders Full time

    Job Title: Plant Human Resources LeaderCompany: American TrimAs a pivotal part of our team, you'll be responsible for overseeing the administration and implementation of HR policies and programs within our facility.Job Responsibilities:Spearhead employee relations and communications programs to foster a positive work environment and align with company...


  • Sidney, Ohio, United States Epic Travel Staffing Full time

    Epic Travel Staffing is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Sidney, MT. Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $2040 / Week Job OpportunitiesThis is a travel Registered Respiratory Therapist assignment in Sidney, MT, working days. Don't miss this exciting travel RRT job opportunity At Epic...


  • Sidney, Ohio, United States The Ladders Full time

    Job Description If you are a Pricing Director professional looking for an opportunity to grow, Copeland has an exciting opportunity for you Based in our Sidney, Ohio location, you will lead the global development and execution of price strategies for Copeland's business ensuring up-to-date pricing information is configured across all relevant systems. You...


  • Sidney, Ohio, United States BritePros Medical Staffing Full time

    Senior Lending Officer To $150K Sidney, OH Job # 2843Who We Are: The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants...


  • Sidney, Ohio, United States Copeland Full time

    Copeland is looking for an innovative experienced Human Resources Director who desires to make a positive impact on people and organizational success As a Human Resources Business Partner, you will collaborate with employees, business unit leadership, and shared service HR functions to cultivate a purpose-driven and inclusive employee experience where people...

  • Warehouse Lead-2

    1 month ago


    Sidney, Ohio, United States Niagara Bottling Full time

    Welcome to our Team Member career opportunity section. Here you can view our current job openings and apply for positions online.Internal Candidate Reminders:1) Notify Your Supervisor - Prior to applying, employee must notify their current supervisor or local HR Manager/Generalist.2) Career Profile - Prior to applying to a role, employee must complete their...


  • Sidney, Ohio, United States Copeland Full time

    Job Description Copeland is looking for an innovative experienced Human Resources Director who desires to make a positive impact on people and organizational success As a Human Resources Business Partner, you will collaborate with employees, business unit leadership, and shared service HR functions to cultivate a purpose-driven and inclusive employee...

  • Systems Engineer

    4 weeks ago


    Sidney, Ohio, United States Copeland Full time

    **AS A SYSTEMS ENGINEER - END USER & OEM, YOU WILL:** + Provide pre/post-sale technical support to end users for HVACR products: + Assist customers in compressor, drive and controls selection for refrigeration systems/racks. + Guide end users to select the correct refrigeration condensing systems/racks for their store formats. + Educate customers as they...