Infusion Intake Coordinator
3 weeks ago
Coastal Rheumatology Associates is currently seeking a full-time Infusion Intake Coordinator in our Savannah, GA location.
Our Company:
Coastal Rheumatology Associates is a private medical practice specializing in diagnosing and managing rheumatologic disorders. Our provider team consists of medical professionals with years of clinical and research experience that are dedicated to providing excellent care to our patients to aid in improving their health. For more information please visit
The Position:
The Infusion Intake Coordinator specializes in processing benefits and authorization requests for a wide range of therapies including, but not limited to, injectable drugs and IV infusion medications relating to rheumatology, gastroenterology, and neurological diseases.
As a Infusion Intake Coordinator, a typical day might look like:
- Requesting, receiving and inputting incoming prior authorizations
- Performing insurance benefit verifications and prior authorizations for patients
- Communicating financial policies to patients
- Monitoring the daily infusion schedule and scheduling patients
- Handing prior authorization denials and appeal process.
- You have an associate degree with 2 years or any combination of education and work experience in a customer service-related role.
- You have experience working in a medical/clinical setting.
- You have prior experience obtaining insurance prior authorizations, pre-determinations, pre-certifications and an understanding of insurance coverages and participation.
- You enjoy assisting people over the phone in a fast-paced environment.
- You connect well with others and are comfortable talking to people.
- You don't get flustered or take it personally when having to deal with an upset patient.
- You are familiar with NextGen EMT System or another EMR
- You have a knowledge of medical terminology
Once you submit your application, a member of our Talent Acquisition Team will review your resume and application. A team member will reach out to you within a week to schedule a phone screening.
EEO/AA-M/F/disabled/protected veteran
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
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