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Medical Assistant for Dr. Burke
4 months ago
Optim Orthopedics is seeking full time Medical Assistant for Dr. Burke for our Savannah location, with travel.
**Job Requirements**:
- Promptly answer all clinical calls for the provider in a professional and efficient manner and returns any messages related to the clinic with 24-48 hours using a tone that conveys warmth, empathy and patience.
- Submits an y medications refills requests as delegated by the provider.
- Reviews the providers schedule in advance to ensure the chart is prepped accurately for the patient ’s visit, including but not limited to, inputting imaging/misc. orders and reviewing required paperwork related to the visit to ensure efficient clinic workflow for the provider.
- Notifies the Patient Access Department in advance of any re-scheduling that may be required for the provider to allow timely processing of appointment rescheduling.
- May be required to reschedule appointments due to last minute changes in provider ’ s schedule. Demonstrates a courteous, friendly and professional demeanor while he/she greets patients and visitors and portrays the same demeanor while assisting the patients to the exam rooms.
- Accurately enters all patient information into the EMR system during the intake, including medication reconciliation, allergies and MIPS Quality data.
- Assist with the review and data collection of the MIPS data to assist the organization with overall score calculations.
- Follows up with any referrals or orders by the provider to ensure patient has conformed.
- In the event of patient non-compliance, notifies the provider and coordinates communication and documentation to the patient.
- Documenting b y closing the referral loop/order in the EMR with the actual result, consult note or letter of non-compliance.
- Assists providers during clinic with drawing up injections, casting, dressing changes, suture removals and other minor procedures and documents in the chart as necessary.
- Completes any disability or workers compensation forms needed by the patient for the approval and signature by the provider.
- Contacts patients once paperwork is completed to verify the charge required and delivery of paperwork to the patient.
- Charge associated for the paperwork will be collected by the front desk prior to the patient receiving the paperwork.
- Submits orders for any surgery and begins the process for pre-certification by submitting the required order to the pre-cert department with all of the required information and expected codes for the procedure. Any changes made to the surgery schedule by the provider (such as cancelling surgery date) will need to be submitted to pre-cert department to revise the authorization.
- Assist with maintaining surgery schedule and initiating order for pre-certification and scheduling.
- Coordinates obtaining any pre-op labs or clearances required prior to surgery. Responsible for notifying and scheduling the appropriate surgical product/implant representative if necessary for surgery.
- Coordinates and completes the surgery packets for the provider to take to the facility on date of surgery. Packets include all information required and is specific to each provider’s workflow.
- Assist provider to ensure that consult and Op notes are received from facility timely to the coding department for charge entry.
- Obtains any required prior authorization required by payer on behalf of the patient for medications or injections ordered by the provider.
- Uploads/scans previous medical records, imaging reports, forms or other clinical related documents and properly labels document accordingly into the EMR/chart. Reviews the staff and provider inbox in the EMR and processes documents efficiently with accurate labeling and routing to ensure proper document management. Any document that is not to be routed for further review to another department or practice role, will be “closed” properly.
- Will work at the satellite or PSA locations as needed or requested by the provider.
- Responsible for ensuring the exam rooms are clean and free of any patient related debris at the end of the clinic. Stock the exam rooms as needed during clinic to assist the provider.
- Assist the provider with attorney deposition or meetings.
- Coordinating the setting up of the meetings, invoicing of payment and submission to accounting for proper distribution to the provider. Responsible for sorting and proper distribution of mail and paperwork for the provider.
- Maintains a professional demeanor even when patients are upset, and contacting a supervisor if necessary.
- Maintains a high level of confidentiality when servicing patients.
- May be required to work flexible hours and some weekends as needed by provider.
- Maintains area of special assignment.
- Other duties as assigned
**Requirements**:
- Must have experience in medical or related field within the past year
- 3-4 years of MA experience
- Electronic Medical Records System (preferably Athena)
- Willing to travel
