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Operations Watch Officer
3 months ago
Job Location
Smithtown - Smithtown, NY
Position Type
Full-Time/Part-Time
Salary Range
$ $20.00 Hourly
Job Shift
Any
Description
Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, intelligence, consulting, investigative services. SSC Operations Center Watch Officer is responsible for: Dispatch / Scheduling / Analysts in our Operations Center for support for our local and nationwide client locations. The hours of operations are 24/7. The rate for this position is $20.50/hr.
As an Operations Center Watch Officer, you will be responsible for:
- Monitoring multiple intrusion and fire alarm systems for client locations.
- Monitor closed circuit television systems for client locations.
- Monitor multiple radio talk groups for local site to include security and fire talk groups.
- Answer incoming emergency and non-emergency calls for the local client location.
- Annotate all site activity as it pertains to security, fire and/or facilities.
- Communicating directly with the client and the security forces team to ensure site and business safety.
- Communicate and work closely with other SOC dispatchers and Account Manager on various shifts.
- Conduct status checks of all posts/patrols.
- Dispatch appropriate security personnel for calls for service.
- Maintain log books/blotters, handling guard force call outs, backfills or additional service requests.
- Monitoring guard force time, attendance and post watch. Monitoring of GPS tracking of company assets and performing other duties as needed.
As a full time employee of Strategic Security (SSC), you will be entitled to the following benefits:
- Major Medical
- Paid vacation
- 401K
- Opportunities for additional training to aid in your professional development
Qualifications
Education, Experience, Licenses and Certifications Required
- Must possess a high school diploma or equivalent
- Possess exceptional computer skills and the ability to multi-task
- Experience in the security industry and Operations Centers preferred
- Ability to follow orders
- Proficient computer skills including Microsoft Office
- Effective oral and written communication skills
- Active listening skills
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and accurately
- Attention to detail
- Must be at least 21 years old or the minimum age required by the state, if higher
- Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
- Must be able to operate radio or telephone equipment and/or console monitors
- Must have demonstrated ability to interact cordially and communicate with the public
- Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others in an authentic and sincere manner
- Must practice good judgment; high level of integrity
- Must be proactive; take initiative with minimal supervision
- Must be resourceful; think critically and finds solutions even without the obvious resources
- Must be able to navigate challenging situations while remaining positive
- Subject to a drug screen to the extent permitted by law
- Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat
Major activity: Walking, standing, speaking, listening, observing
Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling.
About The Company
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
Strategic Security (SSC) is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace
If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (888) SSC-RISK.
