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Service Desk Engineer
1 week ago
Service Desk Engineer Position at Phoenix, AZ Company
A company based in Phoenix, Arizona is seeking a skilled Service Desk Engineer. This role entails serving as a technology concierge, handling ticket requests from colleagues. Responsibilities include computer imaging, shipping and receiving, resolving request tickets, equipment inventory, and validation. This is an onsite position at their Desert Ridge location.
About the Company:
We are dedicated to fostering diverse and inclusive environments where individuals can openly express their true selves at work each day. As an equal opportunity/affirmative action employer, we value every individual.
Skills and Requirements:
- 1-3 years of Help Desk and/or Desktop Support experience, preferably in a large organization (1,000+ staff)
- Experience in imaging
- Proficient in Windows 10 troubleshooting and diagnostics
- Skilled in application troubleshooting (Outlook, Office 365, etc.)
- Familiar with networking troubleshooting (network connection diagnostics, VPN)
- Knowledge of Active Directory
- Experience in Edge & Chrome troubleshooting
- Excellent written and verbal communication skills, familiarity with ServiceNow
- Experience in supporting MAC devices
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request.-
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