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Network Engineer

3 months ago

Phoenix, Arizona, United States SUNSOFT ONLINE LLC Full time
Job DescriptionJob DescriptionSeeking an experienced Systems/Network Engineer within its Technology Services Division.

The position duties include:

  • Working closely with other IT teams including Information Security, Service Desk, Quality Assurance, Production Support and product vendors to plan, deploy and sustain a stable, highly performing and available infrastructure and application environment.
  • Ownership/oversight and hands-on planning, deployment and operational upkeep of ASRS' infrastructure and applications.
  • Proactive monitoring, identification and resolution of the most complex infrastructure and application problems.
  • Promoting and advancing team efficiencies and capabilities through DevOps/automation improvements.

Additionally and as needed:

  • Maintain timely, accurate and complete documentation and desk procedures for systems and team functions.
  • Identify and remediate security vulnerabilities.

Administration and management of:

  • Multi-tiered COTS applications
  • Public-cloud services
  • Physical and virtual servers
  • Mid-tier storage arrays and SAN
  • Security appliances
  • Active directory and group policy
  • Secure remote access, remote desktop/VDI
  • Adherence to Incident, Problem, Configuration and Change Management processes and controls.
  • Perform IT Service Management functions including creating tickets, communicating directly with users/IT staff, fielding incident escalations, performing troubleshooting operations and thoroughly documenting progress/status.

Skills Required:

  • Through understanding of multi-tiered application architecture.
  • Technical knowledge of Microsoft Windows Server and client operating systems.
  • Technical knowledge of Linux Server operating systems.
  • Ability to automate operational tasks and routines using PowerShell and/or other automation platforms/methods.
  • Proven customer service skills and ability to work professionally and effectively with all levels of staff.
  • Proven organizational skills.
  • Demonstrated problem-resolution skills and analytical/critical thinking abilities.
  • Ability to work within established operational policies and guidelines.
  • Ability to work independently with minimal supervision.
  • Ability to adapt to the changing needs of the agency.
  • Experience working in a 24x7, mission-critical enterprise public cloud and on-premises data center environment.

Experience Required:

  • One or more relevant industry-accepted certifications related to the following technologies: AWS, Cisco, Microsoft, VMWare, etc.
  • BS in Computer/Information Systems and/or five years of experience as a server/network administrator in a medium-large enterprise.


It's primarily remote, but they will need to come into the office 4-6 times a year, as well as for the first three days of their employment.