Customer Outreach

2 weeks ago


Louisville, Kentucky, United States Mercurial, Inc. Full time
Job DescriptionJob Description

Mercurial, Inc. is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Outreach Associate, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.

Customer Outreach Associate Responsibilities:

  • Collaborate with cross-functional teams, including marketing, customer service, and operations, to ensure seamless campaign execution
  • Proactively engage with customers to understand their needs, preferences, and challenges
  • Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports.
  • Troubleshoot issues, identify solutions, and liaise with internal teams to ensure timely resolution
  • Identify opportunities for upselling and cross-selling additional services that align with clients' needs and objectives.

Customer Outreach Associate Qualifications:

  • Proven experience in customer relations, account management, or a similar role.
  • Excellent interpersonal, communication, and negotiation skills.
  • Strong problem-solving abilities and a solution-oriented mindset.
  • Proficient in using CRM software and other relevant tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • Adaptability and resilience in a fast-paced and evolving environment.
  • A passion for customer satisfaction and a genuine interest in helping clients succeed.

#Li-Onsite



  • Louisville, Kentucky, United States Joint Knowledge Marketing Full time

    The Community Outreach Associate will specialize in creating and executing consumer outreach programs for local communities to cultivate a brand experience tailored to the region's demographics. Our Community Outreach Associates are passionate civil servants with flawless reputations as thoughtful, impassioned individuals that aim to improve communities...


  • Louisville, Kentucky, United States Massage Envy Full time

    OverviewWhere Better Careers BeginMassage Envy - Middletown 12911 Shelbyville Rd Louisville, KY 40243Do you have a passion for helping others? At the Massage Envy Middletown franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing...

  • Mobile Sales

    2 weeks ago


    Louisville, Kentucky, United States SPECTRUM Full time

    Join Our Team as a Telecommunication Sales Representative at Charter Communications!Are you ready to connect people and communities while showcasing top-notch telecommunication services through direct outreach to potential customers? Charter Communications is looking for individuals like you to join our team and drive sales success!MAJOR RESPONSIBILITIES...

  • Store Manager

    4 weeks ago


    Louisville, Kentucky, United States MEN'S WEARHOUSE Full time

    Reports to Regional Manager:As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.To be successful in this...

  • Store Manager

    1 month ago


    Louisville, Kentucky, United States MEN'S WEARHOUSE Full time

    Reports to Regional Manager:As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.To be successful in this...


  • Louisville, Kentucky, United States Mercurial, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and enthusiastic Junior Account Manager to join our team. In this role, you will be responsible for supporting the senior account management team, nurturing customer relationships, and contributing to revenue generation efforts through our community outreach initiatives. You will gain valuable...


  • Louisville, Kentucky, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...


  • Louisville, Kentucky, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Marketing Coordinator

    2 weeks ago


    Louisville, Kentucky, United States The Cordish Companies Full time

    Marketing Coordinator Overview:The Marketing Coordinator role offers an exciting opportunity to collaborate with the dynamic team at Fourth Street Live in marketing and event production. Get hands-on experience in the vibrant world of marketing and promotions within a lively atmosphere.Main Responsibilities:Develop and execute engaging social media campaigns...

  • Store Lead

    1 month ago


    Louisville, Kentucky, United States MEN'S WEARHOUSE Full time

    Reports to Store Manager:As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when...

  • Store Lead

    4 weeks ago


    Louisville, Kentucky, United States MEN'S WEARHOUSE Full time

    Reports to Store Manager:As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when...

  • Medical Front Desk

    2 weeks ago


    Louisville, Kentucky, United States Coal Creek Physical Therapy Full time

    Coal Creek Physical Therapy is thriving and we are looking for someone exceptional to help our front desk support staff team grow We are excited in our search to find a positive and motivated Patient Services Representative to join our clinics.At Coal Creek PT, our support staff title is "Patient Services Representative" (PSR). PSRs at CCPT, help patients...


  • Louisville, Kentucky, United States Job News Full time

    ** Minimum 2 years of successful inside sales experience required ** Job News, an industry leader in recruitment advertising products and services, is hiring We're looking for a Recruitment Advertising Consultant to promote our diverse range of Job Fair and Digital Advertising offerings from our office in Louisville, KY. Every day, we help employers and...


  • Louisville, Kentucky, United States Dismas Charities Full time

    Dismas Charities - Vice President of Business DevelopmentJoin DISMAS and become part of one of the nation's leading not-for-profit organizations that specializes in community-based adult re-entry programs. As the Vice President of Business Development, you will play a key role in managing and expanding our portfolio of re-entry contracts and projects,...


  • Louisville, Kentucky, United States The Walsh Group Full time

    Overview: Walsh is currently seeking a Project Community Relations Manager for our Great Lakes Water Division in Louisville, Kentucky. Under the direct supervision of the Business Group Leader, develop and execute a strategy and program designed to represent the organization favorably; increase community knowledge of the projects, milestones, and company in...

  • Team Lead

    2 weeks ago


    Louisville, Kentucky, United States PACCAR Full time

    Company Information PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support...

  • Store Manager

    3 weeks ago


    Louisville, Kentucky, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and...


  • Louisville, Kentucky, United States Community Food Share Full time

    Are you ready to lead transformative fundraising efforts thatempower communities and combat food insecurity? Community FoodShare is seeking a visionary Corporate Relations Manager tospearhead our strategic initiatives in partnership development andfundraising innovation. This pivotal role is tailored for a dynamicprofessional who excels in building strategic...

  • Store Manager

    1 month ago


    Louisville, Kentucky, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset...

  • Store Manager

    1 month ago


    Louisville, Kentucky, United States Chico's FAS Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset...