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Member Sales Specialist
2 weeks ago
Are you ready to join the most inclusive fitness community globally? We can't wait to welcome you aboard and offer you the chance to cultivate your career in the fitness field.
Here's a breakdown of what the role entails:
- Lead generation and nurturing through various channels such as networking, community outreach, referrals, calls, and messages
- Enrolling new members
- Arranging tours and trial bookings
- Following up on trials and securing conversions
- Initiating and implementing an internal referral program
- Ongoing support and engagement with members post-signup to boost their progress
- Assisting members in scheduling personalized fitness sessions and studio classes
- Ensuring members check in upon arrival, while overseeing their program status
- Maintaining the front desk area, guaranteeing a top-notch club experience for all members
- Achieving club sales and lead targets
- Delivering exceptional member experiences
- Supporting management whenever necessary
- Securing NPS scores of 8 or higher from members
- Excellent critical thinking combined with strong multitasking abilities
- Ability to forge and nurture meaningful relationships
- Passion for assisting others in attaining health and happiness
- Embracing rejection as a step towards achieving positive outcomes
- Self-driven and goal-oriented mindset
- Team player who values camaraderie
- Enthusiastic about aiding individuals in maintaining their well-being, adept at addressing objections and hesitations
- Proficient in technology and software
- Minimum 2 years of sales experience (5 years preferred)
- Both full-time and part-time roles available (at least 20 hours weekly)
- Flexibility in working morning, evening, and weekend shifts as needed
- Career-focused with a desire for long-term growth within the company
Perks we offer:
- Weekly complimentary 1:1 personal training session
- Full access to facilities and amenities free of charge
- PTO based on hours worked
- Discounts on apparel and merchandise
- Healthcare reimbursement plan
Additional Ambassador Bonus Opportunity (work performed outside scheduled hours):
- $20 for each lead generated
- $20 for each tour conducted
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