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Volkswagen Parts Department Specialist

4 months ago

Saint James, United States Volkswagen of Smithtown Full time
Job DescriptionJob Description

PARTS SPECIALIST RESPONSIBILITIES

  • Maintain inventory control and increase profit of automotive dealership parts department.
  • Train all new counterman staff.
  • Return all core and warranty request parts back to Volkswagen.
  • Start out at entry level position and eventually promote to parts counterman.
  • Provide customers assistance to both retail and wholesale customers of Volkswagen parts.
  • Navigate through different computer systems (internet, intranet) so find customer parts.
  • Provide excellent customer service to local collision repair shops, including using the OEM CollisionLink program.
  • Generate part sales with companies and individuals through phone, e-mail, and Internet network system.
  • Use proprietary software catalog to identify and locate correct parts for repair, maintenance, and customization of Volkswagen automobiles.
  • Coordinate logistics for shipments by appropriate method.
  • Communicate regularly with other Volkswagen dealerships and professionals.
  • Organize parts by bin location via Reynolds and Reynolds computer software.
  • Utilize Reynolds and Reynolds system to order, receive and stock all parts, materials and supplies require for daily operations of dealership.
  • Deliver parts to various locations
  • Stock parts to appropriate locations in the department
  • Assist technicians get the right parts for repairs
  • inventory warranty part returns to Volkswagen

"We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.