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Telecommunications Intern- Engineer

3 months ago

Anchorage, Alaska, United States GCI Full time
Job Description

GCI's Telecommunications Interns program is designed to give hands-on experience in a real-world business environment while interfacing with GCI professionals to learn about employment opportunities available within the telecommunications industry. Students will work alongside GCI employees to gain knowledge, skills, and abilities needed to be successful in a business environment while supporting the organization's mission, vision, and values. On-the-job experience includes working on assignments, projects, and activities of varying complexity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

As first point of contact for a high traffic, shared use facility the position will answer general questions, receive maintenance requests, provide wayfinding support, and maintain scheduling for the conference center. Keep accurate inventory for office and breakroom supplies and equipment including stocking and ordering. Coordinate maintenance with internal support departments and external vendors to ensure the facility is maintained to the highest standards. Support event planning including ordering meals, making travel arrangements, scheduling furniture reconfiguration, and ensuring appropriate audio-visual system configuration.

Competencies
  • Demonstrated commitment to GCI's core values of diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the public.
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
    • Maintain attendance to support required quality and quantity of work.
    • Reliable self-starter committed to on-time attendance.
    • Assess and accept risks and learn from mistakes.
    • Self-directed, take initiative and seek out opportunities.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Maintain confidentiality regarding internal, external customers, and company proprietary information.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Adhere to deadlines and effectively manage tasks.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • Basic knowledge of Microsoft Office products, such as MS Word, Excel, and Outlook.
Minimum Qualifications

Required: This Internship program is designed for students who have achieved a GPA of 2.8 and offers them the opportunity to learn and be mentored by a GCI manager/supervisor.
  • Must be actively enrolled in High School at a junior or senior level or College student.
  • Must be at least 14 years of age. Must adhere to and meet conditions per Alaska Department of Labor and Workforce Development Sec and Title 8 Chapter 05 of Child Labor for minors 14 to 15 years of age rules and guidelines.
Preferred:
  • Familiarity with telecommunications.
  • Some computer (IT) and cellular phone experience.
DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Us

Headquartered in Alaska with additional locations throughout the U.S., GCI has worked for more than 40 years to deliver communication and technology services to some of the most remote communities and in some of the most challenging conditions in North America. GCI is a pioneer in its field, bringing telemedicine and online education capabilities to communities across the state and continuing efforts to connect the Arctic globally as well as providing strong services to consumer and business markets. GCI's introduction of 1 GIG internet speeds in the state as well as its innovative partnership with Apple are among the countless ways the company has transformed communication and quality of life for Alaskans.

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.