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Night Auditor
3 months ago
Company: OCI Hospitality at The Suites Hotel at Waterfront Plaza in Duluth, MN
Job Details:
- Schedule: Overnights, weekends, and holidays
- Job Type: Part-Time
- Pay Range: $16.75-$19.75
- Benefits:
- Travel Discount
- Flexible Schedules
- 401K Match
- Medical, Vision, Dental, Etc.
- PTO
Job Overview/Summary:
About the Role:
Guest Service Representatives are crucial as they are the first point of contact for guests. From handling phone calls to welcoming guests upon arrival, they shape the guest experience. Their responsibilities include providing information, handling guest requests, coordinating with maintenance and housekeeping, ensuring billing accuracy, and maintaining security measures. They need to address guest concerns promptly and effectively. Additionally, they may need to assist with transportation.
About You:
A positive attitude and teamwork are essential. You must be adaptable, composed under pressure, and approachable. Building connections with colleagues and guests is vital. You should strive to enhance the overall experience through dedication, communication, innovation, and teamwork. Having a valid driver's license and insurability is required.
What You Gain:
You will join a team that values an inclusive work environment focused on employee development. This role offers opportunities for growth, exciting perks, and a supportive atmosphere to nurture your career.
About Us:
OCI Hospitality operates our hotel with a commitment to enriching lives through hospitality. We emphasize qualities like friendliness, flexibility, hard work, and helpfulness in all team members, recognizing their significant contributions to enriching the lives of our stakeholders and the communities we serve.
