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Billing/Customer Service Rep

4 months ago

California, United States PIH Health Full time

Job Title: Customer Service Representative at PIH Health

The Customer Service Representative is responsible for handling various clerical tasks and interactions with patients, visitors, and clinic personnel to maintain positive internal and public relations for the organization.

PIH Health is a nonprofit healthcare network serving around 3 million residents in Los Angeles County, Orange County, and the San Gabriel Valley region. The network includes PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, outpatient medical office buildings, a medical group, home healthcare services, hospice care, and specialized services in heart, cancer, digestive health, orthopedics, women's health, urgent care, and emergency care. The organization has received national recognition for its excellence in patient care and experience.

Required Skills

  • Proficiency in medical billing/coding and data entry
  • Ability to interact courteously with patients
  • Bilingual in Spanish (preferred)

Required Experience

Required:

  • Minimum 1 year of billing and collections experience
  • High school diploma or 7 years of relevant experience

Preferred:

  • 2 years of billing and collections experience

Salary

Competitive compensation

Shift

Day shifts

FLSA Status

Non-Exempt