Hotel Front Desk Night Auditor

2 weeks ago


Florence, United States Tru by Hilton Florence Full time
Job DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today Compensation:

13.50 - 14.50 hourly

Responsibilities:
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Make sure every hotel guest has a pleasant stay
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • High school diploma or equivalent required; some college preferred
  • Overnight shift; requires flexible hours
  • Outstanding communication skills and excellent customer service skills are required
About Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.



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