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Call Center Representative

3 months ago

Darien, Illinois, United States K&B Financial (a Partner of Árachas Group) Full time

About Us

Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.

K&B Financial, Inc., an Arachas Group, LLC company, became an Illinois corporation in 1994 and operates a sales and service office at 8152 S. Cass Avenue in Darien, Illinois. Our licensed and certified professionals have been assisting the local community in the healthcare and senior marketplace for over 25 years. In our ongoing quest to offer superior products and provide dedicated customer service, K&B partnered with Blue Cross and Blue Shield of Illinois in 1996, becoming an authorized Exclusive General Agency for Blue Cross and Blue Shield of Illinois. We primarily work with seniors who are approaching Medicare age and are proud to serve over 20,0000 clients in the state of Illinois.

Call Center Representative (Part-Time)

Responsibilities:

  • Make outbound calls from provided lists and leads for various marketing campaigns
  • Understand client needs and requirements
  • Schedule and confirm appointments for dedicated field insurance agents and internal staff to discuss and enroll in Blue Cross and Blue Shield products
  • Enter and maintain records in contact management database
  • Achieve monthly quotas
  • Additional duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • Previous call center or client service experience
  • Ability to learn and understand concepts and procedures of the insurance industry
  • Option to obtain Illinois Life Insurance License and Illinois Accident and Health Insurance License to facilitate sales of insurance products
  • Microsoft Office experience
  • Positive, friendly attitude
  • Excellent oral communication skills
  • Ability to work independently
  • Ability to learn software programs quickly
  • Ethical conduct

Schedule: Monday-Thursday, 8:30am-5:00pm and Friday, 8:30am-2:30pm hours per week)

Office Location: 8152 S. Cass Avenue, Darien, IL 60561

Benefits:

  • Competitive compensation plus monthly quota bonuses
  • Flexible schedule
  • 401(k)
  • Paid time off

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.