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Patient Scheduling Lead

3 months ago


Madison, Wisconsin, United States UW Health Full time

Work Schedule:

100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the needs of the clinic.

Pay:

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

**Be part of something remarkable
Join the #1 hospital in Wisconsin

We are seeking
Patient Scheduling Leads to:


  • Act as a liaison with leadership in patient scheduling issues, training, education communication and problem solving.
  • Coordinate, assign and guide the work activities of other patient scheduling staff.
  • Monitor work schedules, maintain department scheduling guidelines and templates and train and mentor new staff. Perform patient scheduling duties including working with patients in person and over the phone.

Education:

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:

Minimum - Twelve months of experience in patient scheduling or equivalent experience working in a medical office environment

Our Commitment to Diversity, Equity, and Inclusion


UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer.

Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.

EOE, including disability/veterans.

American Family Children's Hospital in Madison, Wisconsin—also a Magnet-designated facility—provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center ranked among the top 50 children's hospitals in six medical and surgical specialties, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.

UW Hospital and Clinics benefits