Patient Financial Service Representative

2 weeks ago

Glendale, Arizona, United States University of Southern California (USC) Full time


Review, and file patient account files for new registration; collate and match billing documents with patient account files; pull files for patients; and collect billing activity data.

Review patient account files to ensure accuracy and completeness, determine appropriate billing distributions and process statements, monitor outstanding accounts; process refunds for overpaid accounts, receive and answer billing-related inquiries.

Review past due bills and follow-up documents, and obtain other information on past due accounts.

Contact patients and/or third party pay or organizations to secure payments or arrange alternative settlement plans, identify problem delinquencies and recommend disposition.


Minimum Education:
High School Diploma or GEDMinimum Experience/Knowledge:Knowledge of basic computer operation

Required License/Certification:
AB 508 Certification.

If no card upon hire, one must be obtained within 30 days of hire or transfer into the department, and maintained by renewal before expiration dateAs part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center.

With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USCVHH brings patients the latest medical advancements and 24/7 emergency services.

Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.
The hourly rate range for this position is $ $29.00.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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