Bottle Server

1 week ago

Los Angeles, California, United States Level 8 DTLA Full time

Position Summary

Bottle servers Interact with guests, fellow employees, and supervisors in a polite, courteous manner to ensure excellent service is the result of every interaction. Servers monitor the guests' dining experience by conducting full and complete food & beverage service.

Duties and Responsibilities

  • Possesses in-depth knowledge of all food and beverage menus and the company.
  • Presents menus, answers questions and makes suggestions for all food and beverage items.
  • Informs guests of all food and beverage specials, with prices.
  • Solicits allergy and/or dietary restrictions from each guest..
  • Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Follows all company procedures when providing bottle service.
  • Follows proper cash/payment card procedures.
  • Ensures the delivery of all food and beverage to the guests.
  • Accurately completes all end-of-shift financial procedures.
  • Portrays a positive and professional attitude and appearance.
  • Understands the policies and procedures of the organization and adheres to the company standards outlined in the company handbook.
  • Possesses conversational knowledge of food and beverage items served at the establishment.
  • Participates in training sessions, departmental meetings or pre-shift meetings.
  • Ensures the well-being of all guests and co-workers by following the Company Safety Standards and maintaining compliance with the Department of Health and OSHAA.

Our Ideal Candidate

  • 2+ years previous fine dining experience
  • Previous experience working in a large fast paced restaurant setting.
  • Demonstrates effective oral & written communication, interpersonal and conflict-resolution skills.
  • Possesses excellent organizational skills, problem-solving skills and time management ability.
  • Actively contributes as a team player by supporting co-workers throughout each workday.
  • Has a solid understanding of the job duties assigned to them and outlined in their job description.
  • Alerts management of all safety concerns immediately.

Certifications Required

  • Certification relating to Alcohol Awareness (RBS certification)
  • Food Handling Safety certification

Physical Demands and Work Environment

  • Must be able to stand, walk, lift and bend for extended periods of time.
  • Must be able to bend and lift up to 50 lbs.
  • Role may include job duties or tasks requiring repetitive motion.
  • Role may include exposure to hot kitchen elements or cleaning materials.
  • Must be able to work and remain focused in a fast-paced and ever-changing environment.
  • Ability to work a flexible schedule with varying shifts days, evenings, weekends, and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. The Company reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Company management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.

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