Information Technology Management Support Specialist
2 weeks ago
Overview:
Credence is one of the largest and fastest growing privately-held government technology and services companies and is repeatedly acclaimed as a Top Workplace.
As evidenced by our awards and certifications and maturity levels, as well as the agility and responsiveness, to tackle our customers' most challenging mission needs.
We also offer comprehensive benefits including health insurance with dental and vision coverage, retirement savings plans with employer matching, paid time off, and opportunities for professional development and growth.
Additionally, employees enjoy wellness programs, flexible work arrangements, and various discounts and perks to support their overall well-being and work-life balance.
Credence Management Solutions, LLC, is hiring an Information Technology Management Support Specialist who will be primarily responsible for supporting HQ AFMC at Wright-Patterson Air Force Base, Ohio.
The Headquarters Air Force Material Command Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (HQ AFMC/A4/10) has the AFMC mission responsibility to: shape the workforce and infrastructure to provide logistics, sustainment, and installation support for acquisition logistics, supply management, depot maintenance, and base-level logistics operations, and deliver responsive strategic facility and infrastructure oversight and over-arching direction for all Major Command (MAJCOM) security operations...
Responsibilities include, but are not limited to the duties listed below:
Assist the USG with management and oversight of all IT-related responsibilities within the directorate, including but not limited to: cybersecurity, and IT hardware and software to include those on as laptop computers, tablets, printers, voice over internet protocol telephones, Blackberries/iPhones, scanners, faxes, wireless, Portable Electronic Devices (PED), and other related hardware devices.
Provide electronic equipment and software configuration management support of Government-owned equipment used by individuals and in conference rooms to access both classified and unclassified networks.
Serve as the organizational Information Technology Asset Management (ITAM) Equipment Custodian (ITEC) for HQ AFMC/A4 and adhere to processes and procedures pertaining to managing the computer equipment inventory.
Assist with development of rules of engagement for VTC scheduling.
Assist with development of a VTC users guide.
Develop and provide user training.
Provide day-to-day assistance with VTC equipment operation.
Install and configure software and hardware.
Troubleshoot and determine root cause of hardware and software failures.
Maintain IT equipment records and configuration.
Implement standard desktop configuration computer systems.
Configure and install computer peripherals.
Provide daily technical assistance to resolve problems reported by assigned personnel.
Provide technology refresh recommendations and provide cost estimates as needed.
Ensure hardware/software loads are standard and secure, and maintain records and configuration.
Ensure system backups are organized with an enterprise backup strategy.
Perform cybersecurity responsibilities IAW processes and procedures specified in AFI , Air Force Cybersecurity Program Management, AFMAN , Information Assurance Workforce Improvement Program, and AFMAN , Computer Security (COMPUSEC).
Provide CL support, including but not limited to: Development, implementation, oversight and maintenance of an organization Information Assurance (IA) program for both classified and unclassified users;
Implementing and enforcing AF cybersecurity policies and procedures using the WCO for guidance and escalation;
Ensuring effective procedures are in place to verify all users have the requisite security clearances, supervisory need-to-know authorization and are aware of their IA responsibilities (training) before being granted access to AF information systems;
Coordinating cybersecurity refresher training on an annual basis for all users; o Ensuring IT is operated, maintained and disposed of properly IAW AFMAN ;
Ensuring software and hardware acquisitions meet 88th Communications Squadron (88 CS) change management or system-level cybersecurity prerequisite approval before being connected to the network;
Reporting cybersecurity incidents, suspected malicious behavior or newfound vulnerabilities;
Implementing required cybersecurity countermeasures, including but not limited to Communications Security (COMSEC), COMPUSEC, and Emission Security (EMSEC);
Initiating requests for temporary and permanent exceptions, cybersecurity deviations, or waivers;
Requesting and managing network accounts and active directory issues; o Submitting requests for AF firewall and web access changes via the 88 CG Firewall Exception Request Tool (FERT);
Maintenance of SIPRNet account to coordinate organizational cybersecurity actions and other issues;
Informing organizational members of cyber threats, mitigation techniques and procedures;
Following all procedures and assigned orders during a classified messaging incident or incident IAW the WPAFB Incident Response Plan;
Implement the BSLM program as outlined IAW AFMAN ; including but not limited to assistance to the USG for:Registration and documentation of all software licenses;
Conducting annual inventory with organizational commander/director certification (signature);
Ensuring unit software acquisitions guidelines are adhered to IAW AFMAN
Education, Requirements and Qualifications:
Clearance:
Secret or ability to obtain a Secret
Minimum of 3 years of relevant experience with cybersecurity, and electronic equipment and software configuration management of government-owned IT equipment
CompTIA Security + certification required
Experience with:
(1) DoD and USAF processes and procedures pertaining to managing the computer equipment inventory,
(2) DoD and USAF processes and procedures pertaining to cybersecurity requirements,
(3) base software license manager (BSLM) duties, all IAW policies stated above in Section
Working Conditions and Physical Requirements:
May be required to lift 15 lbs.
May be required to stand and walk two (2) hours a day
Some travel may be required
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Dayton, United States Credence company Full timeInformation Technology Management Support Specialist Job Locations US-OH-WPAFB ID 2024-8373 Category Information Technology Type Regular Full-Time Overview Credence is one of the largest and fastest growing privately-held government technology and services companies and is repeatedly acclaimed as a Top Workplace. As evidenced by our awards and certifications...
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Dayton, United States Credence company Full timeInformation Technology Management Support Specialist Job Locations US-OH-WPAFB ID 2024-8016 Category Information Technology Type Regular Full-Time Overview Credence Management Solutions, LLC, is hiring an Information Technology Management Support Specialist who will be primarily responsible for supporting HQ AFMC at WPAFB, OH. Responsibilities Assist the USG...
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Dayton, Ohio, United States Credence company Full timeInformation Technology Management Support Specialist Job Locations US-OHWPAFB ID Category Information Technology Type Regular Full-Time Overview Credence Management Solutions, LLC, is hiring an Information Technology Management Support Specialist who will be primarily responsible for supporting HQ AFMC at WPAFB, OH. Responsibilities Assist the USG with...
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Dayton, United States Credence company Full timeOverview: Credence is one of the largest and fastest growing privately-held government technology and services companies and is repeatedly acclaimed as a Top Workplace. As evidenced by our awards and certifications and maturity levels, as well as the agility and responsiveness, to tackle our customers most challenging mission needs. We also offer...
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