Customer Support Technician
4 days ago
Overview Own Your Future. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/year Flexible schedules 6% 401k match with immediate vesting Semi-annual bonus eligibility (July and December) Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account Up to $10,000 in annual tuition reimbursement Other company funded benefits, like life and disability insurance Optional zero deductible Blue Cross/Blue Shield health insurance plan Track Record of Success: We have grown every year since our founding in 1993 Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide. For more information about MTSI, please visit www.mtsi-va.com Responsibilities MTSI is seeking a Customer Support Technician with a TS/SCI clearance to provide support to a Government Office at WPAFB, Ohio. The Customer Support Technician will provide specialized Information Technology (IT) and network administration in support of advanced IT infrastructure development. Your primary focus will be to provide Windows Server and Active Directory support. Interact daily with Information Technology/Cybersecurity Teams, Program Managers, and industry subject matter experts across multiple domains (air, space, cyber) to support the government's early acquisition development efforts. ROLE AND RESPONSIBILITIES* * Front line position to accept customer incoming support calls and gather information using exploratory questions. * Manage support tickets using a JIRA based support ticket management system. * Provide frequent statuses to customers while support tickets are prioritized and completed. * Provide excellent customer service throughout IT support process. * Reset customer passwords, assist with printing issues, and provide general information as required. * Knowledge of O365, Office 20xx, Windows Desktop Operating Systems, and basic computer hardware (connecting KVM's, setting up desks) * Light scripting and programming tasks and or systems admin duties as assigned and as opportunities are presented. * Ability to clearly communicate and collaborate within and outside your immediate team. * Maintain a professional behavior. Qualifications * Must have 8+ years of experience * Must have Security+ or be able to obtain one within 90 days of hire date * Excellent customer service skills * Comfortable working 100% on customer site, in a classified environment * Can do attitude and willingness to learn * Strong communication skills - both written and verbal * Ability to learn quickly and work under pressure in a fast-paced, yet rewarding environment * Must possess an active Top Secret security clearance. Duties will require unescorted entry and work within classified SAP and SCI facilities. 100%
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Customer Support Technician
2 weeks ago
Dayton, United States Modern Technology Solutions Inc Full timeOverview Own Your Future. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with...
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Customer Support Technician
1 day ago
Dayton, United States Modern Technology Solutions Inc Full timeOwn Your Future. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of...
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Manufacturing Quality Technician
4 weeks ago
Dayton, United States Customer Driven Staffing - Tennessee Full timeJob DescriptionJob DescriptionResponsibilities· The Quality technician is the primary Quality Assurance floor contact· Ensure quality procedures are being followed and product conformance and quality standards meets customer expectations· Eliminate waste in all 3 factory areas – mixing, components and finishing· Diagnose and analyze root cause of waste...
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Desktop Support Technician
3 weeks ago
Dayton, United States A3 Staffing Solutions Full timeJob DescriptionJob DescriptionDesktop Support Technician II Contract -To-HireA+ Certification PreferredSupport of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.Maintains, analyzes, troubleshoots, and repairs computer systems,...
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Computer Support Technician
4 weeks ago
Dayton, United States Creek Technologies Full timeSummary CREEK TECHNOLOGIES is seeking a full time, on-site Computer Support Technician in support of the Enterprise Service Desk (ESD) with 88 CS Wright Patterson AFB Ohio. The successful candidate provides end user support to include tracking of incident/service requests. Creek Technologies Company provides a competitive benefit package which includes: ...
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Sterile Processing Technician
4 weeks ago
Dayton, Ohio, United States Millbrook Support Services Full timeMillbrook specializes in placing healthcare providers of varying specialties with clients throughout the United States. Want to work for a company that actually invests in your future? Along with offering providers attractive assignments with our world class customer base, Millbrook focuses on value-added training programs to help keep providers up to date...
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Sterile Processing Technician
2 weeks ago
Dayton, Ohio, United States Millbrook Support Services Full timeMillbrook specializes in placing healthcare providers of varying specialties with clients throughout the United States. Want to work for a company that actually invests in your future? Along with offering providers attractive assignments with our world class customer base, Millbrook focuses on value-added training programs to help keep providers up to date...
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Desktop Support Technician I
4 weeks ago
Dayton, United States Wright State University Full timeManage, deploy, and support workstations for Wright State faculty and staff. Provide tier 2 support workstation, software and hardware, ensuring functionality, network connectivity and security. Test and document new processes for deployment and supp Support Technician, Desktop Support, Technician, Information Technology, Support, Hardware, Education
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Customer Support Coordinator
2 weeks ago
Dayton, Ohio, United States Techmetals Full timeCustomer Support Coordinator Role in Techmetals Entry-level position allowing for growth and development Administrative tasks related to email and phone customer interaction Learn basic ERP and CRM navigation Key Responsibilities: Organize and maintain departmental records Manage outgoing shipments and notifications for on-time delivery ...
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Customer Support Representative I
2 weeks ago
Dayton, United States Techmetals Full timeJob Role Customer Support Representative I Purpose : The Customer Support Representative I position will be responsible for entry level order review and entry into our internal systems. CSR I will be able to navigate, enter, and edit information within our internal systems package. All of Techmetals' customer Purchase Orders will flow through the Customer...
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Travel Dialysis Technician
2 days ago
Dayton, OH, United States Healthcare Support Full timeHealthcare Support is seeking a travel Dialysis Technician for a travel job in Dayton, Ohio.Job Description & RequirementsSpecialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/05/2024Duration: 13 weeks36 hours per weekShift: 12 hours, days, evenings, flexibleEmployment Type: TravelPerks: Up to $500 travel reimbursement paid out...
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Technician
4 weeks ago
Dayton, United States MJ Lad Enterprises Inc Full timeJob DescriptionJob DescriptionDUCTZ of Miami Valley and S. Cincinnati-Covington is looking for a lead technician for our Dayton, Ohio area, if you are interested and have the experience required please forward a resume to: melissa.hoover@ductz.com. Please make sure your resume includes a valid email address and working phone number.The Lead Technician...
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Customer Service Advisor
4 weeks ago
Dayton, United States Truck Country of Wisconsin, Inc. Full timeSummary: Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves providing a high level of communication with customers and co-workers, providing superior customer service, scheduling repairs, assigning work to technicians, preparing repair orders, billing...
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Customer Service Advisor
2 weeks ago
Dayton, Ohio, United States Truck Country of Wisconsin, Inc. Full timeSummary: Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves providing a high level of communication with customers and co-workers, providing superior customer service, scheduling repairs, assigning work to technicians, preparing repair orders, billing...
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Nail Technician
4 weeks ago
Dayton, United States Frenchies of Washington Township Full timeJob DescriptionJob DescriptionAre you a nail technician searching for the perfect salon to showcase your talents? Do you want to work in a clean environment without harmful chemicals? Are you looking for a fun and supportive team? Frenchies is your answer.Frenchies Modern Nail Care prioritizes sanitation and cleanliness for customers and employees, creating...
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Electrical Technician
1 week ago
Dayton, United States Chenega MIOS Full timeElectrical Technician Dayton, OH Join our Talent Network TheElectrical Technician shall provide support for the Air Force Research Laboratory at Wright-Patterson AFB (WPAFB). Duties and Responsibilities: • Replace electrical components, and wiring circuits, repairing simple electronic equipment. • Use tools and common electrical instruments (e.g.,...
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Tool Crib Clerk
3 weeks ago
Dayton, United States Customer Driven Staffing - Tennessee Full timeJob DescriptionJob DescriptionSummary: Inventory/Tool Crib Attendant performs various tasks to support production/processing operations by organizing all parts, tools and maintaining a perpetual inventory of all tool crib items.Required:Computer skillsAble to repeatedly lift up to 35 lbs.Ability to climb stairsPreferredPurchasing ExperienceBasic knowledge...
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Diesel Service Technician
4 weeks ago
Dayton, United States RDO Equipment Co. Full timeUp to $10,000 Sign On Bonus for qualified Service Technicians. Terms and conditions apply. This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under...
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Field Service Technician
4 weeks ago
Dayton, United States Nidec Minster Corporation Full timeJob DescriptionJob DescriptionField Service TechnicianNidec Minster Corporation, the largest manufacturer of material forming presses in the United States has an immediate opening for a Field Service Technician. This person will be responsible for providing technical support and maintenance to assist customers with their Minster supplied equipment,...
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Drain Technician
4 weeks ago
Dayton, United States Spartan Plumbing, LLC Full timeJob DescriptionJob DescriptionJoin Our Spartan Plumbing Drain Team!If you're an experienced Drain Technician looking for a new home, Spartan Plumbing, LLC in Dayton, OH wants to hear from you! We're on the lookout for a fun and supportive team player to join us and support our customers in Dayton and surrounding areas!What You'll Get:Competitive...