Customer Support Technician
7 months ago
Overview Own Your Future. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/year Flexible schedules 6% 401k match with immediate vesting Semi-annual bonus eligibility (July and December) Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account Up to $10,000 in annual tuition reimbursement Other company funded benefits, like life and disability insurance Optional zero deductible Blue Cross/Blue Shield health insurance plan Track Record of Success: We have grown every year since our founding in 1993 Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide. For more information about MTSI, please visit www.mtsi-va.com Responsibilities MTSI is seeking a Customer Support Technician with a TS/SCI clearance to provide support to a Government Office at WPAFB, Ohio. The Customer Support Technician will provide specialized Information Technology (IT) and network administration in support of advanced IT infrastructure development. Your primary focus will be to provide Windows Server and Active Directory support. Interact daily with Information Technology/Cybersecurity Teams, Program Managers, and industry subject matter experts across multiple domains (air, space, cyber) to support the government's early acquisition development efforts. ROLE AND RESPONSIBILITIES* * Front line position to accept customer incoming support calls and gather information using exploratory questions. * Manage support tickets using a JIRA based support ticket management system. * Provide frequent statuses to customers while support tickets are prioritized and completed. * Provide excellent customer service throughout IT support process. * Reset customer passwords, assist with printing issues, and provide general information as required. * Knowledge of O365, Office 20xx, Windows Desktop Operating Systems, and basic computer hardware (connecting KVM's, setting up desks) * Light scripting and programming tasks and or systems admin duties as assigned and as opportunities are presented. * Ability to clearly communicate and collaborate within and outside your immediate team. * Maintain a professional behavior. Qualifications * Must have 8+ years of experience * Must have Security+ or be able to obtain one within 90 days of hire date * Excellent customer service skills * Comfortable working 100% on customer site, in a classified environment * Can do attitude and willingness to learn * Strong communication skills - both written and verbal * Ability to learn quickly and work under pressure in a fast-paced, yet rewarding environment * Must possess an active Top Secret security clearance. Duties will require unescorted entry and work within classified SAP and SCI facilities. 100%
-
Manufacturing Line Technician
2 weeks ago
Dayton, Ohio, United States Customer Driven Staffing - Tennessee Full timeAbout the RoleCustomer Driven Staffing is a leading staffing agency in Tennessee, and we are currently seeking a skilled Manufacturing Line Technician to join our team.As a Manufacturing Line Technician, you will be responsible for loading materials into production systems, operating automation and production control systems, and maintaining a clean and...
-
Manufacturing Process Technician
2 weeks ago
Dayton, Ohio, United States Customer Driven Staffing - Tennessee Full timeAbout the RoleWe are looking for a highly skilled Manufacturing Process Technician to join our team at Customer Driven Staffing - Tennessee. In this role, you will be responsible for operating production equipment, performing routine maintenance tasks, and troubleshooting issues that arise during the manufacturing process.The successful candidate will have...
-
Manufacturing Operations Technician
2 weeks ago
Dayton, Ohio, United States Customer Driven Staffing - Tennessee Full timeManufacturing OpportunityCustomer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work. We strive to provide a personal and professional service experience to our employees, customers, and business partners.We are currently seeking a Manufacturing Operations Technician to join our team in Dayton,...
-
Computer Support Technician
4 days ago
Dayton, United States Creek Technologies Full timeSummary We are seeking a Computer Support Technician. This position is a full-time, on-site position with normal first shift hours. Creek Technologies is a fast-growing tech company with multiple contracts nation-wide and opportunities for growth. Responsibilities Level 1, Initial Contact and First Touch Resolution: Accepting calls from customers and...
-
Operations Support Associate
2 weeks ago
Dayton, Ohio, United States Customer Driven Staffing - Tennessee Full timeAbout the CompanyCDS - Our mission is to help employers achieve organizational success by creating relationships that work. We strive to provide a personal and professional service experience to our employees, customers, and business partners.We are seeking an Operations Support Associate to join our team in Tennessee. As an Operations Support Associate, you...
-
Desktop Support Technician
1 week ago
Dayton, United States Encore Talent Solutions Full timePosition Overview:IT Technicians for a computer refresh project. The technicians will assist with the installation and deployment of PCs, laptops, monitors, printers, and other peripherals. A dedicated Service/Staffing Manager from Encore will be available for any questions, concerns, or escalations during the assignment.Project Scope & Responsibilities:IT...
-
Desktop Support Technician
2 months ago
Dayton, United States Encore Talent Solutions Full timePosition Overview:IT Technicians for a computer refresh project. The technicians will assist with the installation and deployment of PCs, laptops, monitors, printers, and other peripherals. A dedicated Service/Staffing Manager from Encore will be available for any questions, concerns, or escalations during the assignment.Project Scope & Responsibilities:IT...
-
Industrial Mixer Technician
2 weeks ago
Dayton, Ohio, United States Customer Driven Staffing - Tennessee Full timeJob Title:Mixing OperatorAbout the RoleWe are seeking a reliable and physically fit individual to join our team as a Mixing Operator in Dayton, TN.Key ResponsibilitiesClimb 3 flights of stairs multiple times throughout the day.Lift up to 45lbs regularly.Understand and follow written and verbal instructions.Basic computer knowledge is necessary for this...
-
Behavioral Health Support Technician
1 week ago
Dayton, Ohio, United States Dayton Children's Hospital Full timeJob Title: Behavioral Health Support TechnicianAbout the Role:We are seeking a highly motivated and detail-oriented individual to fill the role of Behavioral Health Support Technician at Dayton Children's Hospital. This is a full-time position, working 36 hours per week, with a competitive salary of $50,000 - $60,000 annually, depending on experience.About...
-
Mechanical Support Technician
1 week ago
Dayton, Tennessee, United States Baltimore Aircoil Company Full timeJob DescriptionWe are looking for a skilled Mechanical Support Technician to join our team at the Baltimore Aircoil Company. As a Mechanical Support Technician, you will be responsible for assembling and expanding coil units in a safe and quality-conscious manner.Key Responsibilities:Read and interpret engineering drawings (blueprints)Understand all...
-
Facilities Support Technician
1 week ago
Dayton, Texas, United States McDonald's Full timeMcDonald's is seeking a skilled and reliable Facilities Support Technician to join our team. In this role, you will be responsible for performing routine maintenance tasks to ensure the smooth operation of our restaurant facilities. Key responsibilities include:Daily maintenance of oil fryers to prevent breakdowns and maintain food quality.Cleaning and...
-
Desktop Support Technician Specialist
1 month ago
Dayton, Ohio, United States Encore Talent Solutions Full timeCompany Overview:Encore Talent Solutions is a leading provider of staffing and recruitment services. Our company values diversity, equity, and inclusion in the workplace.Estimated Salary: $60,000 - $80,000 per yearJob Description:We are seeking an experienced IT Technician to assist with a comprehensive computer refresh project. The successful candidate will...
-
Technical Support Specialist
1 week ago
Dayton, Ohio, United States Modern Technology Solutions Inc Full timeOverview Modern Technology Solutions, Inc. is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in various fields. We are seeking a highly skilled Customer Support Technician to provide specialized Information Technology (IT) and network administration support to a Government Office at WPAFB,...
-
Sterile Processing Technician
3 months ago
Dayton, OH, United States Millbrook Support Services Full timeMillbrook specializes in placing healthcare providers of varying specialties with clients throughout the United States. Want to work for a company that actually invests in your future? Along with offering providers attractive assignments with our world class customer base, Millbrook focuses on value-added training programs to help keep providers up to date...
-
Customer Support Associate
2 weeks ago
Dayton, Ohio, United States PrideStaff Full timePrideStaff is Seeking a Customer Support AssociateWe are currently in need of an experienced Customer Support Associate for a top employer in the market. This position requires strong communication skills, both written and verbal, to provide excellent customer service.The ideal candidate will have 6+ months of experience in a customer-facing role, with a...
-
Customer Support Professional
3 weeks ago
Dayton, New Jersey, United States WESCO International Full timeAbout the PositionThis Customer Support Professional role at Wesco International offers an exciting opportunity to join a talented team of customer service experts. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers, ensuring their needs are met and exceeded in a timely and professional...
-
Desktop Support Technician
1 week ago
Dayton, United States Encore Talent Solutions Full timeEncore Talent Solutions is seeking 2 IT Technicians for an end client in Dayton, OH. In this role you will be doing break fix on Laptops / Desktops / Printers, PC imaging and Printer configuration, rollouts of new IT equipment, and other IT-related Tasks. This is a 6-month contract role with the possibility of an extension. Candidates must have reliable...
-
Press Maintenance Technician
1 week ago
Dayton, Ohio, United States Nidec Minster Corporation Full timeNidec Minster Corporation is Seeking a Press Maintenance TechnicianWe are looking for a highly skilled technician to join our team as a Press Maintenance Technician. In this role, you will be responsible for providing technical support and maintenance to our customers with their metal forming equipment. This includes commissioning new and remanufactured...
-
Customer Support Specialist
1 week ago
Dayton, Ohio, United States Dean's Plumbing Full timeDean's Plumbing is a family-owned business that values its employees and customers alike. We are seeking a Customer Support Specialist to join our team in providing exceptional service to our clients. The ideal candidate will have excellent communication skills, both verbal and written, and be proficient in navigating computer systems and applications...
-
Field Service Technician
20 hours ago
Dayton, United States Nidec Corporation Full timeField Service Technician Nidec Minster Corporation, the largest manufacturer of material forming presses in the United States has an immediate opening for a Field Service Technician. This person will be responsible for providing technical support and maintenance to assist customers with their Minster supplied equipment, supervising/instructing personnel in...