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Case Manager
3 months ago
Dwyer Workforce Development?s (DWD) mission is to provide comprehensive support to individuals who lack opportunity and aspire to pursue a career in the healthcare industry, alleviate a severe healthcare workforce shortage, and improve the lives of seniors.
Position Summary:
Provide case management duties and coordination of comprehensive support and services to Dwyer Scholars.
Position Responsibilities
- Develop a good working knowledge of agency mission, vision, and philosophy.
- Responsible for thoroughly and accurately documenting service encounters with Dwyer Scholars, Trainers and Provider/Employer Partners, activities, and interventions as well as demographic information for improvement and evaluation.
- Maintaining current and confidential record keeping systems including updating contacts notes and tracking the progress of Dwyer Scholars in meeting training and employment goals.
- Work with Dwyer Scholars to identify barriers to success; use selfsufficiency development tools and resource solutions and action plans to eliminate barriers
- Provide direct services to Dwyer Scholars in crisis situations ? both onsite and offsite ? including supportive listening, community and resource referrals, goalsetting and appropriate followup.
- Secure employment opportunities for Dwyer Scholars through job development activities and effective communication with Provider/Employer Partners.
- Assist Dwyer Scholars in developing and honing jobseeking and workplace readiness skills in preparation for successful employment.
- Provide followup services to support job retention, as well, as ongoing engagement opportunities and support to facilitate independence, assisting Dwyer Scholars in maintaining life balance.
- Must maintain client confidentiality and abide by the Data Privacy Act.
- Demonstrate teamwork by cooperating with and assisting coworkers as needed. Attend required meetings, training, seminars, and conferences as needed/required to enhance expertise and professionalism in agency activities as scheduled by the Director and/or funding source, outside agencies, etc. to fulfill job/project(s) requirements.
- Must be responsible and able to handle confidential material and information, organize effectively, and work independently.
- Other duties as assigned.
Essential Qualifications
- Knowledge of local community resources and social services in applicable geographic area.
- High School Diploma or equivalent and 2 or more years? experience working with human service agencies/programs BA or BS degree in social work/human service degree or related field encouraged.
- Cultural competency ? able to work with diverse groups of community members
- Possess strong verbal and written communication skills as well as leadership and motivational skills.
License/Certification:
Driver's license and access to a vehicle required.
Equal Employment Opportunity:
Dwyer Workforce Development is an Equal Opportunity (EEO) employer.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
