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Branch Operations Manager

3 months ago

Lakewood, United States Transtar Industries Inc Full time

WHO WE ARE:

How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired?
How can the next chapter of your career contribute to solving these transportation challenges and more?
Transtar Industries and C&M is on a mission to _simplify complex vehicle repair to keep the world moving_.

We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.


What has remained constant throughout our 45-year history of transformation is our
dedication to our customers, our team members, and to the values on which Transtar and C&M was founded: _Commitment_, _Humility_, _Optimism_, _Integrity_, and _Respect_.


A career with Transtar and C&M and offers the
opportunity to make an impact within a rapidly growing organization - the chance to
learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals.

We invest meaningfully in training and development, empowering you to
build your future alongside ours and shape a career unique to your talents, interest, and purpose.



THE OPPORTUNITY:


The Branch Manager will report to the Regional Operations Manager and will be responsible for the branch operations as well as handling inside sales duties, while providing outstanding service to our customers.

The Branch Manager's responsibilities will include achievement of KPIs in these areas:

warehouse operations, coordinating delivery / logistics, inventory management, automotive part sales, office support management to include deposits, credits, and CODs, and reverse logistics.


  • Handling inbound and outbound sales calls, providing excellent customer service in accordance with C&M policies and procedures
  • Fulfill incoming customer orders accurately and efficiently, while maintaining precise inventory control
  • Maintain an ongoing, effective relationship with key customers within the local market and maintain overall service standards for the entire customer base.
  • Implement operations best practices at the assigned branch, maintaining a clean and organized workplace.
  • Oversee cash management process between the Branch and the Regional Credit department; work with Regional Credit Manager to address local customer credit/collection issues.
  • In conjunction with Regional Operations Manager, review location to ensure current facility is optimized with respect to customer service and delivery reach.
  • Lead a team of 5+ employees, including warehouse employees and delivery drivers.

KEY QUALIFICATIONS:

  • 3 years of leadership experience in warehouse or distribution environment.
  • Prior automotive part sales and operations experience required.
  • Strategic thinking skills with strong business analytical skill sets.
  • Excellent communication and people management skills, especially in regards to training and employee development.
  • Proficiency in Microsoft Office suite.
  • Demonstrated superlative leadership qualities with the ability to train and develop team members.
  • Proven ability to work in a fastpaced environment while setting priorities, managing diversity of job responsibilities with effective organizational skills, and working within deadlines.
  • Track record of successful P&L performance and a keen understanding of what drives profitability preferred.

PREFERRED QUALIFICATIONS:

  • Bachelor's degree with concentration in a business related discipline preferred or equivalent work experience.
  • Automotive aftermarket leadership experience a plus.

WORK ENVIROMENT:


The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the associate is
regularly
required to talk or hear. The associate is regularly
required to sit, stand or walk.

The associate is occasionally
required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms.

The associate must occasionally lift and/or move up to 50 pounds.

TRAVEL REQUIREMENTS:

Little to no travel. May need to drive a van locally as needed.