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Client Contact Representative
2 weeks ago
- Manage incoming calls/chats/emails while providing white glove customer service.
- Maintain clear and concise communications and respond to client inquiries based on location and needs.
- Aligns potential clients with services using a professional consultative sales approach.
- Schedules initial consult appointments and perform conflict checks.
- Handle scheduling conflicts and challenges with diplomacy and a problem-solving approach.
- Strive to meet and exceed individual and team targets related to appointment volume, conversion rates, and client satisfaction metrics.
- Ensures accuracy and completeness of client information, scheduling information and maintains the integrity of data entered into all systems.
- Alerts management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.
- Updates job knowledge by participating in up-training opportunities.
- Handles sensitive client data with utmost discretion, care, and accuracy.
- Other duties as assigned.
- High school diploma or general education degree (GED)
- 0-2 years previous experience in call center, customer service, or other service-based industry
- Communication Skills-communicate effectively over the phone and in person
- Computer Skills, such as basic keyboard/typing skills. Must have a basic understanding of the Internet including how to receive and send email
- Experience with Microsoft OneNote preferred but not required
- Experience with SharePoint preferred but not required
Participate in our Wellness Program and earn 100% Employer paid health premiums
Employer paid dental premiums
Employer paid Life, LTD & STD premiums
401kFlexible spending plans
& more
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Inside Sales Representative
1 month ago
Maryland Heights, Missouri, United States REXEL Full timeThe position of Inside Sales Representative will be based out of our Maryland Heights, MO locationSummaryThe Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing...
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Inside Sales Representative
4 weeks ago
Maryland Heights, Missouri, United States REXEL Full timeThe position of Inside Sales Representative will be based out of our Maryland Heights, MO locationSummaryThe Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing...
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UX Content and Accessibility Specialist
2 weeks ago
Maryland Heights, Missouri, United States Magellan Health Full timeUX Content and Accessibility Specialist page is loaded UX Content and Accessibility Specialist Apply locations Remote MO Maryland Heights 63043 time type Full time posted on Posted 3 Days Ago job requisition id R As a User Experience (UX) Content Specialist, you will collaborate closely with cross-functional product, development, and marketing teams to...
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Logistics and Import/Export Operations
2 weeks ago
Maryland Heights, Missouri, United States NNR Global Logistics USA Inc. Full timeJob Description:This position is for local residents only.Sorry, Visa / sponsorship not available.JOB SUMMARYResponsible for coordinating the export/import/logistical operational activities of the branch office maintaining competitiveness. Handle and coordinate customer demands maintaining a high level of excellence in customer service and operations.Duties...
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Administrative Office Manager
2 weeks ago
Maryland Heights, Missouri, United States Sevita Full timeMentor Community Services, a part of the Sevita family, offers community-based services for individuals with intellectual and developmental disabilities. Our belief is that everyone has the right to a good life, and each individual deserves a rewarding career. When you join us, you become part of a team driven by a meaningful mission, where building...
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Software Developer III
2 weeks ago
Maryland Heights, Missouri, United States Innova Solutions Full timeSOFTWARE (JAVA) DEVELOPER III to Serve the Telecommunications Industry Job #973206Innova Solutions is currently hiring a SOFTWARE (JAVA) ENGINEER III to serve an American telecommunications and mass media company with over 32 million customers in 41 states, it is the largest cable operator in the United States and the fifth-largest telephone provider based...
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Support Engineer
2 weeks ago
Maryland Heights, Missouri, United States GFI Digital Inc. Full timeJob DescriptionJob DescriptionThe Support Engineer provides a high level of customer service through implementing, maintaining, resolving technical issues, supporting and optimizing all customer workstation and server hardware, software and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and...
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Sr Supervisor, New Equipment
2 weeks ago
Maryland Heights, Missouri, United States Otis Worldwide Full timeDate Posted:Country:United States of AmericaLocation:OT139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USAOtis Elevator Company is searching for a highly motivated Sr Supervisor, New Equipment & Modernization Field Operations to drive productivity and the performance of new equipment projects for the branch and...
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Umber View Heights, Missouri, United States Cascade Solutions Full timeJoin forces with 1,350 colleagues at hkk Krankenkasse to promote the health and satisfaction of over [number] insured individuals. As a socially responsible company, we offer an interesting and sophisticated work environment, respectful collaboration, and a good work-life balance at Umber View Heights.SPECIALIST (m/f/d)CONTRIBUTION MANAGEMENT FOR...
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Client Contact Representative
1 month ago
Maryland Heights, United States Lexicon Services Full timeJob DescriptionJob DescriptionClient Contact RepresentativeWe are seeking a highly motivated and driven individual to join our team. The Client Contact Representative is responsible for answering incoming communications for Lexicon and its clients, scheduling initial appointments for prospective clients, and maintaining a neat and professional office...
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Client Contact Representative
4 weeks ago
Maryland Heights, United States Lexicon Services Full timeJob DescriptionJob DescriptionClient Contact RepresentativeWe are seeking a highly motivated and driven individual to join our team. The Client Contact Representative is responsible for answering incoming communications for Lexicon and its clients, scheduling initial appointments for prospective clients, and maintaining a neat and professional office...
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Contact Representative
1 month ago
Maryland, United States USAJobs Full timeDutiesThis announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period...
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Contact Representative
1 month ago
Maryland, United States USAJobs Full timeDutiesThis announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period...
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Contact Representative
4 weeks ago
Maryland, United States USAJobs Full timeDutiesThis announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period...
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Contact Representative
1 month ago
Maryland, United States USAJobs Full timeDutiesThis announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period...
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Contact Representative
1 month ago
Maryland, United States USAJobs Full timeDutiesThis announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period...
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Contact Representative
4 weeks ago
Maryland, United States USAJobs Full timeDutiesThis announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period...
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Client Account Representative
3 weeks ago
Maryland Heights, United States Inter-State Studio & Publishing Full timeJob DetailsJob Location Inter State Territory 184 - Maryland Heights, MO Remote Type Hybrid Position Type Full Time Education Level High School Salary Range $60,000.00 Salary Travel Percentage Up to 50% Job Shift 1st Shift Job Category Sales DescriptionInter-State Studio & Publishing Co. is looking for an Account Representative to join our team at our St....
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Contact Center Representative/Scheduler
2 weeks ago
Harker Heights, Texas, United States Seton Medical Center Harker Heights Full timeJob Title: Administration Contact Center Representative Company: Seton Medical Center Harker Heights Join our team as a day shift, full-time Administration Contact Center Representative in Harker Heights, TX. If you're looking to kickstart your career in the healthcare field, this is the place to be! Fulfilling your purpose begins here: At Seton Medical...
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Client Service Representative
2 months ago
Colonial Heights, United States VCA Animal Hospitals, Inc. Full timeClient Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Care Associates, we take our mission statement your pets health is our top priority and excellent service is our goal very Client Service, Representative, Service, Client, Animal Care, Retail
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Client Service Representative
2 months ago
Colonial Heights, United States VCA Animal Hospitals Full timeClient Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Care Associates, we take our mission statement your pets health is our top priority and excellent service is our goal very Client Service, Representative, Service, Client, Animal Care, Retail
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Client Support Representative
2 months ago
Sterling Heights, United States Golden Standard Executives Full timeGolden Standard Executives delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The...
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Supervisory Contact Representative
4 weeks ago
Maryland, United States USAJobs Full timeDutiesThe position description number for this position is 5D176S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search The TSC Section Manager provides leadership and direction in the management and operation of a section encompassing approximately 7 units,...
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Supervisory Contact Representative
1 month ago
Maryland, United States USAJobs Full timeDutiesThe position description number for this position is 5D176S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search The TSC Section Manager provides leadership and direction in the management and operation of a section encompassing approximately 7 units,...
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Contact Center Representative/Scheduler
3 weeks ago
Harker Heights, United States Seton Medical Center Harker Heights Full timeOverview Join our team as a day shift, full-time, Administration Contact Center Representative in Harker Heights, TX.Fulfilling your purpose begins here:People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with...
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Contact Center Representative/Scheduler
3 weeks ago
Harker Heights, United States Seton Medical Center Harker Heights Full timeOverview Join our team as a day shift, full-time, Administration Contact Center Representative in Harker Heights, TX.Fulfilling your purpose begins here:People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with...
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Client Service Representative
1 month ago
Colonial Heights, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Care Associates, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...
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Client Service Representative
4 weeks ago
Colonial Heights, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Care Associates, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...
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Client Service Representative
2 weeks ago
Colonial Heights, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Care Associates, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable...