Slots/VLT Assistant Manager

1 week ago


Northfield, Minnesota, United States MGM Resorts International Full time

Have you ever imagined what it'd be like to be part of a vibrant, diverse, and thrilling workplace?

If you're passionate about teamwork in one of the most captivating industries worldwide, MGM Resorts is looking for individuals like YOU to craft exceptional and unforgettable experiences for our guests.

POSITION OVERVIEW:

The Assistant Shift Manager Slots plays a crucial role in supervising the day-to-day activities of Slot Operations staff on their designated shift. Their focus includes employee engagement, guest service, safeguarding company assets, and ensuring smooth task execution. All responsibilities must align with departmental and property guidelines and protocols.

RESPONSIBILITIES:

  • Assist in managing staff schedules to meet service standards
  • Maintain constant communication with employees, sharing information, listening to feedback, and setting examples
  • Implement strategies to boost employee engagement, create a positive work atmosphere, address and resolve staff concerns, and retain top talent
  • Provide guest service aligned with company and property standards
  • Handle guest and/or employee concerns with efficiency and professionalism

IDEAL CANDIDATE:

  • Available for varied shifts, including weekends and holidays
  • Prior supervisory/managerial experience
  • Background in a similar resort environment
  • Experience with money handling
  • Proficient in English communication, both written and verbal
  • Capable of leading and supporting a team
  • Strong customer service and interpersonal skills for effective business communication

PERKS & ADVANTAGES:

  • Wellness programs to support physical and mental health
  • Access to discounts on company services like hotel stays, dining, retail, and entertainment, as well as partner discounts on travel, electronics, and online shopping
  • Complimentary meals in the employee dining area
  • Free parking during and after shifts
  • Healthcare, financial, and leave benefits
  • Opportunities for professional and personal growth through training programs, networking events, and community volunteer work

Excited to be part of the entertainment? Take the first step and apply now



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