Senior Manager, Client Delivery and Sales Operations

1 week ago


San Francisco, California, United States Visa Europe Full time

Position: Senior Manager, Client Delivery and Sales Operations

Company: Visa



Job Description and Responsibilities:


  • Support product launch and scale execution including sales collateral development, product presentations, messaging, client manager training, and general Q&A
  • Serve as internal subject matter expert on covered product(s) as well as related business and operational processes
  • Support sales planning, including product adoption targets and prioritization by client/market segments
  • Support development, tracking, and management of product sales pipeline process
  • Support on-behalf-of enablement for scaled client adoption
  • Coordinate and manage client communications for new product launches and major feature enhancements. Oversee client sales collateral development to include product briefings, product training, FAQs, talking points
  • Support team and cross-functional projects
  • Foster productive relationships at all levels within the team and across Visa
  • Minimal travel required

Qualifications:


Basic Qualifications: 8 years of relevant work experience with a Bachelor's Degree or 5 or more years of experience with an Advanced Degree or 2 years of work experience with a PhD
Preferred Qualifications: 9+ years of relevant work experience with a Bachelor's Degree or 7 or more relevant years of experience with an Advanced Degree or 3+ years of experience with a PhD


  • Product management, development, or marketing; management consulting, or business operations equivalent experience
  • Payments experience preferred
  • Excellent written and verbal communication skills
  • Manage high complexity, effectively manage time, and prioritize workload
  • Self-starter with the ability to work with a sense of urgency and deliver under tight deadlines/timeframes
  • Strategic thinker with superior analytical and problem-solving skills
  • Ability to handle multiple projects and synthesize data
  • High proficiency in PowerPoint, Excel, and Word required

Additional Information:


Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.



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