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Client Service Representative

3 months ago

Chula Vista, California, United States Global TekMed Holdings, LLC Full time

Job description:

Join the Global Tek

Med Holdings Tribe:
Be the Change Our Heroes Deserve

Unleashing Your Passion:
Be a Hero to Our Heroes at Global TekMed Holdings

Our Mission:
Serving Those Who Served Us Get the Benefits They Earned
At Global TekMed Holdings in Chula Vista, CA, we don't just offer jobs; we offer a calling. We're more than just a business conglomerate. We're a tribe of passionate warriors championing the cause of our unsung heroes, our military veterans. We've built a culture around values that resonate with individuals who believe in service above self. Every day, we strive to deliver a high-touch, white-glove service, ensuring our disabled veterans receive the justice they've earned.

The Opportunity of a Lifetime:

Driven by our commitment and passion, we've experienced rapid growth, unlocking doors to unlimited upward mobility. This isn't a static position; it's a dynamic opportunity for growth, learning, and advancement. Your ambitions aren't just welcome here; they're celebrated and nurtured.

Who You Are:

You're not just seeking employment; you're seeking purpose.

You wish to join a tribe, a family where shared values, mutual respect, and a collective mission to serve take precedence.

While you possess meticulous attention to detail and impeccable follow-up skills, it's your spirit that makes you stand out.

You are:
-
Proactive: Always ahead, always prepared.
-
Resilient: Unyielding, even in the face of setbacks.
-
Persuasive: With a natural ability to guide and support.
-
Competitive: Striving to be the best, not for oneself, but for those we serve.
-
Energetic: Your enthusiasm is infectious, inspiring everyone around.

Your Role:
Client Services Representative (Case Manager Assistant)

As a pivotal part of our mission, you'll be responsible for assisting our clients, guiding and supporting them throughout their journey with us.

This isn't about sales, it's about service. Ensuring our clients feel heard, valued, and understood is at the heart of your role.

Key Responsibilities:

  • Providing exceptional client experiences at every touchpoint.
  • Maintaining detailed and accurate client records within our CRM.
  • Showcasing an adeptness in understanding medical records, billing, and filing.
  • Assisting with the seamless flow of documents, processes, and strategies for client success.
  • Collaborating closely with crossfunctional teams to enhance our service offerings.

Your Arsenal:

  • Experience in medical records, medical billing, or filing is a significant plus.
  • Strong attention to detail and a history of impeccable followup.
  • Excellent communication skills, both written and verbal.
  • Basic knowledge of accounting principles.
  • Proficiency in Microsoft Office, especially Excel.

Education:

While a HS Diploma or equivalency is welcome, what matters most to us is your character.

Can you read and write in English? Communicate efficiently? Most importantly, are you eager to learn, grow, and passionately serve every single day? That's what we seek.


The Perks:

  • Comprehensive Health Benefits: Medical, Dental, Vision, and Life.
  • Paid Vacation, Sick Time, and Holidays.
  • Competitive 401K plans.
  • Exclusive Access to Our Private Gym.

Answer the Call:


If you resonate with our mission and feel the pull towards this noble cause, this isn't just an opportunity; it's a clarion call.

Join us, and let's march forward, honoring, serving, and championing the cause of our veterans together.

Global TekMed Companies (GTM) is an equal opportunity employer.

All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.