Enterprise Communications Network Manager

1 week ago

Houston, Texas, United States Cypress-Fairbanks ISD Full time
Job Title: Manager - Enterprise Communication Network

Reports to: Director, Network Infrastructure and Communications

Pay Grade: (TA-9) Wage/Hour Status: Exempt

Primary Purpose:

Plan, organize, implement, service, and monitor District-wide technology communication systems and infrastructure initiatives; manage continual, uninterrupted operations of a large-scale, wide area networked technology data center; provide coordination and direction for all network and telecommunication systems. Primarily is responsible for the installation, management, and oversight of all network infrastructure hardware, software, and communications technology equipment.

QUALIFICATIONS:

Education/Degree(s):
  • Required: Bachelor's degree preferred in Engineering or Computer Science related field
  • Preferred: Master's degree in the area of Business Management Administration
  • Professional experience: Minimum of 5 years experience in managing enterprise-class network communications systems
  • Knowledge of educational technology trends and practices.
  • Certification in foundational networking principles is preferred in at least one of the following areas: Data Center, Routing and Switching, Security, Wireless or Voice over IP/ Collaboration.
  • Experience in project management and budgeting.
  • Must be a critical thinker with strong problem-solving skills.
  • Strong leadership and communication skills.
  • Ability to implement policy and procedures.
MAJOR RESPONSIBILITIES AND DUTIES:

Technical Management:
  • Lead problem determination and resolution for network, LAN/WAN infrastructure, telecommunications, and network security problems.
  • Administer the district's network at a technical and managerial level.
  • Monitor system utilization and recommend improvements.
  • Implement and manage backup processes and disaster recovery plans.
  • Act as liaison with network and telecommunication vendors, maintaining product support.
  • Maintain network design and configuration documentation.
  • Develop technical training options and improvement plans for personnel.
Organizational Management:
  • Complies with policies established by federal and state law, State Board of Education rule, and local board policy.
  • Manage daily network and data center operations to support core business and education goals.
  • Support administrative staff, teachers, and students in achieving instructional objectives.
  • Maintain positive, customer-service-driven interactions with stakeholders.
  • Collaborate with colleagues and supervisors to meet department goals.
  • Maintain positive and professional communication standards.
School/Organizational Collaboration:
  • Collaborate with other departments for successful project implementation.
  • Foster responsiveness among staff to support school/district goals.
  • Establish an organizational climate focused on high-quality customer service.
  • Promote a positive working environment among staff and departments.
  • School/Organizational Improvement:
  • Identify and advocate for equipment upgrades and improvements to meet district needs.
  • Plan and coordinate enterprise networking projects in alignment with the District Technology Plan.
  • Identify and address the changing needs of the District.
Personnel Management:
  • Supervise and maintain an effective team capable of completing assigned goals.
  • Evaluate staff performance and provide feedback.
  • Define job performance expectations and develop improvement plans.
Administration and Fiscal/Facilities Management:
  • Oversee department projects to ensure on-time, within-budget implementation.
  • Monitor operations and key performance indicators.
  • Prepare annual budget for infrastructure, communications, and networking.
  • Establish controls to monitor system performance and operating costs to maximize Return On Value (ROV).
  • Develop and manage District standards for technology use.
  • Drive long-term cost reductions and process improvements.
Professional Growth and Development:
  • Stays abreast of trends and developments in both technology and the integration of technology in the educational sector that may impact the overall effectiveness and efficiency of the District.
  • Participate in professional organizations to enhance department synergy.
  • Create and maintain a technology organization plan to support professional development.
  • Demonstrate professional, ethical behavior as a role model.
  • Contribute effectively to District and department goals.
  • Complies with policies established by federal and state law, State Board of Education rules, and local board policy.
  • Performs other duties as assigned.
Supervisory Responsibilities:
  • Manage and motivate the Enterprise Communications Network team with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress.
Mental Demands/Physical Demands/Environmental Factors:
  • Tools/Equipment Used: Standard office equipment including personal computer and peripherals
  • Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
  • Motion: Repetitive hand motions, frequent keyboarding, and use of mouse; occasional reaching
  • Lifting: Occasional light lifting and carrying (less than 15 pounds)
  • Environment: Frequent district-wide travel and occasional statewide travel; occasional prolonged and irregular hours.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

TERMS OF EMPLOYMENT:

Annual Contract 250 days

SALARY:

TA-9 $100,863

Salary Range (based on experience) as set by the Board of Trustees

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional
reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: Frequent district-wide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress

All applications will be reviewed.

Not all applicants will be interviewed.

Hiring Managers may choose to email you regarding this application. Please monitor your email regularly for any communication.

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