Current jobs related to Durable Medical Equipment Customer Support Specialist - Saint Paul Minnesota - Fairview Health Services
-
Saint Paul, Minnesota, United States Fairview Health Services Full timeJob Summary:The Respiratory DME Customer Support Specialist provides exceptional customer service to patients and families in a fast-paced and dynamic environment. This role requires strong organizational skills, attention to detail, and flexibility to ensure an exceptional patient experience.Key Responsibilities:Answer phone calls and assist customers with...
-
St Paul, United States Fairview Health Services Full timeOverview On M Health Fairview's Home Medical Equipment (FHME) team, we strive to help each patient reach optimal independence, health, and comfort. Do you enjoy supporting patients, solving problems, and connecting with resources in a friendly environment? The DME Customer Support Specialist (CSS) provides excellent customer service in a fast-paced and...
-
IT Solutions Architect
2 weeks ago
Port Saint Lucie, Florida, United States ABC Medical, Inc. Full timeAbout the RoleWe are seeking an experienced IT Solutions Architect to join our team at ABC Medical, Inc. The ideal candidate will have a strong background in the Durable Medical Equipment (DME) industry and a deep understanding of the Order to Cash (OTC) process in the DME business.Key ResponsibilitiesCollaborate with business stakeholders to understand...
-
St Paul, United States Fairview Health Services Full timeOverviewHere at M Health Fairview Home Medical Equipment, we are now seeking a Lead Durable Medical Equipment (DME) Service Coordinator at our University Crossing location in St. Paul. If you're looking for the next step in your career in the DME field, this could be the right role for you!This position is full-time, working daytime hours. No weekends.We...
-
Durable Medical Equipment Revenue Cycle Expert
4 weeks ago
Port Saint Lucie, Florida, United States Hollister Full timeAbout HollisterHollister, a leading provider of medical supplies and services, is seeking an experienced IT Solutions Architect to join our team. As a key member of our organization, you will play a critical role in designing and implementing IT solutions that optimize our Revenue Cycle management for Durable Medical Equipment...
-
Supporting Documentation Specialist
3 weeks ago
Saint Paul, Minnesota, United States Pediatric Home Service Full timeJob SummaryPediatric Home Service is a leading provider of home health care services, dedicated to delivering exceptional care to medically complex children and their families. We are seeking a highly organized and detail-oriented Supporting Documentation Specialist to join our team.Key ResponsibilitiesObtain prior authorizations and statements of medical...
-
St Paul, United States Fairview Health Services Full timeOverview Here at M Health Fairview Home Medical Equipment, we are now seeking a Lead Durable Medical Equipment (DME) Service Coordinator at our University Crossing location in St. Paul. If you're looking for the next step in your career in the DME field, this could be the right role for you! This position is full-time, working daytime hours. No weekends. We...
-
Healthcare Equipment Support Specialist
1 month ago
Saint-Bauzille-de-Putois, Occitanie, United States BayCare Health System Full timeCompany Overview:At BayCare Health System, we take pride in being a leading employer in the Tampa Bay region. Our extensive network includes 16 community hospitals, a long-term acute care facility, home health services, outpatient centers, and a multitude of healthcare professionals.Position Summary:The Patient Service Specialist plays a crucial role in the...
-
Supporting Documentation Specialist
4 weeks ago
Saint Paul, United States Pediatric Home Service Full timeJob DescriptionJob DescriptionPediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work....
-
Medical Support Specialist
3 weeks ago
Saint-Paul, Nouvelle-Aquitaine, United States University of New Mexico - Hospitals Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at the University of New Mexico - Hospitals. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesCollect and record patient data,...
-
Technical Support Specialist
1 week ago
Saint Paul, Minnesota, United States Apex Systems Full timeTechnical Support Specialist Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Apex Systems. As a Technical Support Specialist, you will play a critical role in providing technical support to our clients, ensuring the effective and efficient delivery of technical information needed to serve their customers.Main...
-
Onsite Equipment Specialist
1 month ago
Minnesota, United States HaF Equipment Full timeCompany: HaF EquipmentAbout HaF Equipment:HaF Equipment is a prominent company based in the USA, specializing in the design and manufacturing of material handling machinery and systems. Our commitment to excellence spans various industries, including food, pharmaceuticals, and plastics, as we strive to deliver innovative solutions that empower our partners...
-
Onsite Equipment Specialist
1 month ago
Minnesota, United States HaF Equipment Full timeCompany: HaF EquipmentAbout HaF Equipment:HaF Equipment is a reputable company based in the USA, specializing in the design and manufacture of material handling machinery and systems. Our commitment lies in fostering partner success and excellence across various sectors, including food, pharmaceuticals, and plastics. We strive to deliver innovative solutions...
-
Customer Support Specialist
2 days ago
Saint Paul, Minnesota, United States UFS LLC Full timeJob Title: Customer Support SpecialistUFS LLC is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Customer Support team, you will be responsible for providing exceptional support to our customers, ensuring their digital banking needs are met, and resolving any issues that may arise.Key Responsibilities:Provide...
-
Customer Support Specialist
3 weeks ago
Saint Paul, Minnesota, United States Best Buy Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional service to our customers, helping them to resolve technical issues and achieve their technology goals.Key ResponsibilitiesProvide Technical...
-
Customer Support Specialist
2 months ago
Saint Paul, United States Augeo Affinity Marketing Full timeJob DescriptionJob DescriptionDescription:Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including...
-
Respiratory Health Specialist
3 days ago
Saint Paul, Minnesota, United States Advanced Respiratory Full timeJob SummaryWe are seeking a highly skilled Respiratory Health Specialist to join our team at Advanced Respiratory. As a key member of our team, you will be responsible for ensuring that patients receive the necessary medical equipment and services to manage their respiratory health.Key ResponsibilitiesVerify patient eligibility and benefits to determine...
-
Medical Support Specialist
2 weeks ago
Saint Paul, Minnesota, United States BioLife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper management of informed...
-
Imaging Support Specialist
3 weeks ago
Saint Paul, Minnesota, United States Fairview Health Services Full timeJob Summary:M Fairview Health Services is seeking a skilled Imaging Support Specialist to join our team at Woodwinds Hospital in Woodbury, MN. As an Imaging Support Specialist, you will play a vital role in supporting the Radiology/Imaging Department, ensuring seamless operations and exceptional patient care.Key Responsibilities:Scheduling and Coordination:...
-
Imaging Support Specialist
4 weeks ago
Saint Paul, Minnesota, United States Fairview Health Services Full timeJob Summary:M Fairview Health Services is seeking a skilled Imaging Support Specialist to join our team at Woodwinds Hospital in Woodbury, MN. As an Imaging Support Specialist, you will play a vital role in supporting the Radiology/Imaging Department.Key Responsibilities:Schedule and coordinate imaging exams, ensuring that patient exams have clear signed...
Durable Medical Equipment Customer Support Specialist
4 months ago
Overview:
On M Health Fairview's Home Medical Equipment (FHME) team, we strive to help each patient reach optimal independence, health, and comfort.
Do you enjoy supporting patients, solving problems, and connecting with resources in a friendly environment? The Respiratory DME Customer Support Specialist (CSS) provides excellent customer service in a fast-paced and multitasking environment.
This position interacts closely with patients and a multidisciplinary team in a highly organized and professional manner. The Resp.CSS ensures an exceptional patient experience and performs a variety of clerical functions.
This onsite position is located at 2200 University Ave in Saint Paul.
It's a 1.0 FTE (80 hours over 2 weeks) commitment, day shift only, with no weekends As part of the M Health Fairview system, this role if fully benefit eligible.
Benefits include medical, vision, and dental coverage. We encourage staff development and support continuing education.Responsibilities/Job Description:
The Respiratory DME CSS answers phones and assists our customers with placing orders, reviewing paperwork, verifying insurance, and general customer service duties
This position ensures:
processes are in place to support an exceptional customer service environment, efficient and effective work within a team environment, and all customers have an excellent experience with FHME.
Applicants should possess strong organizational skills, attention to detail, and flexibility.Demonstrates excellent customer service skills
Produces efficient and accurate orders
Records and updates patient charts accurately, communicating changes to all involved staff
Seeks out solution to conflicts directly through parties involved and other available resources.
Adds pertinent information and documents into the patient record in Brightree
Navigate through patient medical records using EPIC
Arrange for interpreter services when appropriate
Completes insurance verification
Takes and leaves concise messages for patients; responds as requested
Reviews and routes scans, faxes medical documents to necessary parties
Strong knowledge and familiarity with the Fairview system
Strong organizational and prioritization skills
Ability to prioritize competing activities
Knowledge of applicable DME equipment and processes
Completes all order and entry functions
Answers and responds to telephones calls
Completes clerical duties
Report professional development to supervisor
Meet weekly productivity measurements
Implements department procedures to maintain systems and records
Maintains databases, files, and records on a regular basis according to established procedure
Demonstrates strong communication skills
Request IT service independently
Qualifications:
Required
Experience
3 years of customer service
Preferred
Education
Associates Degree or bachelor's degree
Experience
Experience in a medical setting, medical terminology, Brightree and EPIC
