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Medical Front Desk

3 months ago

Gainesville, Florida, United States Ascendo Full time
Job Title: Medical Front Desk Receptionist

Location: Gainesville, FL

Job Type: Full-Time 3 12 rotating schedule 8am-8pm must have weekend avaiability

About Us: is a fast-paced, patient-centered urgent care clinic in Gainesville, FL, committed to providing high-quality medical care in a friendly and efficient manner. We pride ourselves on our excellent patient service and team-oriented environment.

Job Description: We are seeking a dedicated and professional Medical Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and will play a critical role in ensuring smooth operations at the front desk. This role requires excellent communication skills, attention to detail, and a passion for helping others.

Responsibilities:
  • Greet and check in patients with a warm and friendly attitude
  • Verify and update patient information and insurance details
  • Schedule and confirm patient appointments
  • Answer and direct phone calls in a courteous and professional manner
  • Collect co-pays and process payments
  • Maintain and organize patient records and files
  • Ensure the waiting area is clean and welcoming
  • Assist with administrative tasks as needed
Qualifications:
  • High school diploma or equivalent required; additional education in healthcare administration or related field is a plus
  • Previous experience in a medical front desk or receptionist role preferred
  • Knowledge of medical terminology and healthcare insurance processes
  • Proficient in using electronic health records (EHR) systems
  • Excellent interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and handle a fast-paced environment
  • Bilingual skills (English/Spanish) are a plus
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Michaela Hulihan