TECHNICAL SUPPORT SPECIALIST

6 days ago

Goshen, United States CFS Full time

TECHNICAL SUPPORT SPECIALISTOnsite | $45-55K We are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Technical Support Specialist. We are looking for someone who is positive, supportive, self-starting, and is ready to continue their career in IT. If you love customer service, are highly tech-savvy, and passionate about detailed data related assignments this opportunity may be perfect for you. If you are looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now. Essential Job Functions of TECHNICAL SUPPORT SPECIALIST: Provide technical assistance and support on issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets and update tickets with Ask questions to determine nature of problem and help walk customer through problem-solving Install, modify, and repair computer hardware Follow up with customers to ensure issue has been resolves Run reports to determine malfunctions that continue to occur Document all incidents and occurrences using clear, concise, and detailed notes Ideal TECHNICAL SUPPORT SPECIALIST will possess the following skills: Excellent communication and interpersonal skills Proficient with Windows and Mac OS Familiar with VOIP Ability to work and learn independently Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.#LI-EM1 #ZRCFS #INDEC2025 #LI-onsite

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