Technical Supporter

3 days ago


Goshen CA, United States CFS Full time

TECHNICAL SUPPORT SPECIALIST
We are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Technical Support Specialist. We are looking for someone who is positive, supportive, self-starting, and is ready to continue their career in IT. If you love customer service, are highly tech-savvy, and passionate about detailed data related assignments this opportunity may be perfect for you. Essential Job Functions of TECHNICAL SUPPORT SPECIALIST:
Provide technical assistance and support on issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets and update tickets with
Ask questions to determine nature of problem and help walk customer through problem-solving
Install, modify, and repair computer hardware
Follow up with customers to ensure issue has been resolves
Document all incidents and occurrences using clear, concise, and detailed notes
Ideal TECHNICAL SUPPORT SPECIALIST will possess the following skills:
Proficient with Windows and Mac OS
We specialize in placement of IT professionals.



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