Fleet Support Specialist

2 weeks ago

Troy, United States Graham Healthcare Group Full time

Graham Healthcare Group is seeking a Fleet Support Specialist who provides essential frontline support for fleet-related inquiries through the Fleet Mailbox and Fleet Phone Number. This position works closely with the Fleet Coordinator and Fleet Manager, offers tactical assistance in various fleet management processes, and ensures the timely and accurate maintenance of fleet information. Additionally, the specialist will provide in-person office support for fleet vehicle handling.

Fleet Support Specialist Responsibilities:

  • Serve as the primary point of contact for fleet-related inquiries via the Fleet Mailbox and Fleet Phone Number.

  • Support the Fleet Manager with fleet management processes.

  • Collaborate with the Fleet Management Company to ensure comprehensive and accurate fleet information.

  • Use sound judgment to escalate issues when necessary for timely resolution.

  • Maintain databases with essential driver and vehicle information, ensuring documents are correctly uploaded.

  • Process fleet-related paperwork, including new driver information and insurance cards.

  • Coordinate activities to ensure the operational readiness of drivers and fleet vehicles, escalating issues as needed.

  • Communicate fleet policies and processes effectively to drivers and managers.

  • Assist with fleet services by coordinating vehicle exchanges within local business units.

  • Review and validate driver information to ensure accurate processing of requests.

  • Ensure compliance with relevant government regulations.

  • Drive vehicles to/from various locations as needed

Fleet Support Specialist Qualifications:

  • Bachelor’s Degree in Logistics, Business Management, Communications, or a related field; or two years of relevant professional experience in lieu of a degree.

  • Automotive knowledge is preferred.

  • Valid state-issued driver's license with a clean driving record.

  • Strong organizational skills and attention to detail.

  • Ability to work independently while managing multiple tasks and priorities.

  • Excellent written and verbal communication skills for effective interaction with internal and external customers.

  • Demonstrated professionalism and a positive customer service attitude.

  • Proficiency in Microsoft Word, Excel, and internet-based business applications.

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

  • Competitive Pay:  With opportunity for advancement 

  • Health and Welfare Benefits:  Various medical, dental, and vision insurance options for you and your family to choose from. 

  • Supplemental Benefits: Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 

  • Generous PTO Packages:  15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day. 

  • Retirement:  Save for your future with our company offered 401k plan and pension.

  • Company-Paid Education Programs:  Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. 

Benefits may vary based on your employment status.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR243065

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