Engineer 4, Technical Product Sales Support

1 month ago


Schaumburg, United States Comcast Corporation Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers across a national footprint. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.Responsible for supporting Wisconsin sales reps. Expected to travel and attend customer meetings in Wisconsin frequently.

Job Description

Core Responsibilities

  • Responsible for supporting Wisconsin sales reps.
  • Expected to travel and attend customer meetings in Wisconsin frequently.
  • Provide timely, technical support and problem resolution for field service questions on a national level.
  • Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers. Contributes to costing and pricing of a solution.
  • Assist in generating new business and ensure growth of existing accounts.
  • Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Translate complex technical design requirements into information that customers can understand and respond to.
  • Serve as a national technical expert to review RFP responses for content and accuracy before they are submitted.
  • Provide technical support for National events and technical trade shows.
  • Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line.
  • Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop.
  • Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures.
  • Keep up to date on technological and market evolution as well as competitors' activities.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Technical Knowledge; IT Network Security; Technical Sales



Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Certifications

Fortinet Network Security Expert Program - Professional (NSE-4) - Fortinet

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years



  • Schaumburg, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Schaumburg, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Schaumburg, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Schaumburg, IL, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Schaumburg, IL, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Schaumburg, IL, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • schaumburg, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Schaumburg, United States ISEE Career Solutions, Inc. Full time

    The company is a professional technological mechatronics company, provides top robotic system engineering technology. Possessing comprehensive engineering skills, the company manufactures mechanical and electronic parts, carries out analysis, and is engaged in control logic development, among various engineering activities. Position OverviewThis role focuses...


  • Schaumburg, United States Brighton Solutions, Inc Full time

    Brighton Solutions is a leader in Engineering, Technology and Sales & Marketing Search. We are excited to be leading the effort in the search for a sales professional to job a leading global Printer Circuit Board (PCB) manufacturer.About the Role - This Sales Account Manager would have with 1-5 years professional experience in Technical/Engineering Sales and...


  • Schaumburg, Illinois, United States Paylocity Full time

    Job OverviewThe company Paylocity, a leading provider of cloud-based HR and payroll software solutions, is seeking an experienced Technical Software Engineer to join its Product & Technology team. Located in the Czech Republic, this role will focus on enhancing communication, enabling employees to connect, collaborate, and create from anywhere.About...


  • Schaumburg, Illinois, United States NextRow Full time

    Job Title: Adobe Experience Cloud Presales EngineerWe are seeking a highly skilled and dynamic Adobe Experience Cloud Presales Engineer to join our team in Schaumburg, IL.In this role, you will work closely with the sales, technical, and client teams to design and present Adobe Experience Cloud solutions.


  • Schaumburg, United States ISEE Career Solutions, Inc. Full time

    The company is a professional technological mechatronics company, provides top robotic system engineering technology. Possessing comprehensive engineering skills, the company manufactures mechanical and electronic parts, carries out analysis, and is engaged in control logic development, among various engineering activities.RESPONSIBILITIESDevelop and...


  • Schaumburg, Illinois, United States Misumi USA Full time

    We are seeking a highly motivated Technical Sales Specialist to join our team at MISUMI USA. This role is ideal for individuals with excellent customer service skills, a positive attitude, and a passion for sales.About the JobAs a Technical Sales Specialist, you will be responsible for generating new business and engaging existing customers to understand...


  • schaumburg, United States Strategic Mobility Group Full time

    The Professional Services department provides technical support to the sales team and end-user customers. The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers. The technical support representative will represent and communicate the technical elements of solutions to...


  • schaumburg, United States Strategic Mobility Group Full time

    The Professional Services department provides technical support to the sales team and end-user customers. The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers. The technical support representative will represent and communicate the technical elements of solutions to...


  • Schaumburg, United States Strategic Mobility Group Full time

    The Professional Services department provides technical support to the sales team and end-user customers. The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers. The technical support representative will represent and communicate the technical elements of solutions to...


  • Schaumburg, United States Strategic Mobility Group Full time

    The Professional Services department provides technical support to the sales team and end-user customers. The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers. The technical support representative will represent and communicate the technical elements of solutions to...


  • Schaumburg, Illinois, United States Brighton Solutions, Inc. Full time

    Job OverviewWe are seeking a Technical Sales Professional to join our team at Brighton Solutions, Inc. As a Technical Sales Professional, you will be responsible for building and maintaining relationships with key clients in the Printer Circuit Board (PCB) manufacturing industry.About the CompanyBrighton Solutions, Inc. is a leader in Engineering, Technology...


  • Schaumburg, Illinois, United States Brighton Solutions, Inc. Full time

    Brighton Solutions, Inc. is a leader in Engineering, Technology and Sales & Marketing Search.Job OverviewWe are seeking an experienced Technical Sales Professional to join our team as a Key Account Manager.This role requires excellent communication and relationship-building skills, with a strong focus on converting cold calls into high-value customer...

  • Technical Sales Lead

    4 weeks ago


    Schaumburg, Illinois, United States Brighton Solutions, Inc. Full time

    Job OverviewBrighton Solutions, Inc. is a leading provider of engineering, technology, and sales & marketing search solutions. We are currently seeking an experienced Technical Sales Lead to join our team.