Residential Sales Specialist

6 days ago


Durham, United States Bug Out Full time

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period

For more information about our benefits, see below

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Residential Sales Specialists do?

The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions.

Functions include, but are not limited to the following:

  • Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.
  • Visually inspects homes and businesses for pests, pest harborage, pest entries, etc
  • Based on assessment findings, sell pest control solutions for residential customers.
  • Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities
  • Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
  • Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.
  • Follow up on past proposals to close sales opportunities
  • Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
  • Complete daily activities and sales performance using the company sales CRM

What do you need?

  • High school diploma or equivalent
  • Prefer Associate's or Technical degree
  • Pest Industry certifications a plus
  • Must have 1 or more years of sales or pest technician experience
  • Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role
  • Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups
  • Must have a valid driver's licence
  • Must have a driving record with no motor vehicle violations within the last year
  • Travel up to 100% of time within assigned territory(s)
  • Must pass pre-employment background screen

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions


Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.

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