Patient Engagement Specialist

1 week ago

Huntington Mills, United States Geisinger Full time
Job Title: Patient Engagement Specialist - 65 Forward Kingston
Location: Kingston, Pennsylvania
Job Category: Patient Support, Nursing and Nursing Support
Schedule: Days
Work Type: Full time
Department: 65 Forward Kingston Operations Team
Date Posted: 04/20/2024
Job ID: R-61235
Job SummarySupports clinical and administrative functions of the integrated care team. Facilitates communication with and provides for available resources between the patients and the care team to address patient concerns, unmet needs, and engagement opportunities. Supports patients and providers within the community setting by performing basic direct patient care activities.
Job Duties
  • Implements the planned strategy designed to build relationships for new patients and retention of existing patients.
  • Provides guidance and assists patients during annual enrollment and redetermination periods.
  • Provides written and verbal responses utilizing the EMR to accurately reflect patients' needs/concerns and the care team's responses.
  • Collaborates and coordinates with medical staff, administration, clinical operations, and support staff to facilitate prompt resolution of patient-related concerns and service issues.
  • Provides and documents timely feedback regarding patient satisfaction,
  • Works directly with Administrative Team to develop annual outreach, enrollment, and engagement plan and all other appropriate materials.
  • Identify patients, in collaboration with care team, who are not fully engaged in care model to understand barriers to care and connect them with resources to address barriers
  • Provides basic first aid and blood pressure screenings as directed by the provider and clinical supervisor.
  • Attends and participates in staff meetings, in-services, projects, and inter-program committees as assigned.
  • Provides back up support to front office and non-licensed clinical team.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.


Position Details

Hours: Days / Monday - Friday

No Evenings, Weekends, or Major Holidays

We’re proud to offer competitive salaries and a comprehensive benefits package that includes:

  • Medical, prescription drug, vision and dental coverage
  • Family Support (Fertility and Adoption Support)
  • Employer contribution to your retirement plan
  • Tuition assistance (part time and full time roles only)
  • Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family.
  • Professional opportunities for growth and advancement
  • Support and mentorship from a full range of dedicated and experienced nursing leaders
  • Paid Military Leave
  • Community Involvement through our Employee Resources Groups


EducationHigh School Diploma or Equivalent (GED)- (Required)
ExperienceMinimum of 5 years-Related work experience (Required)
Certification(s) and License(s)Valid Driver's License - Default Issuing Body; Basic Life Support Certification within 6 months - Default Issuing Body
Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

  • Patient Service Specialist

    1 week ago

    Owings Mills, United States Select Medical Full time

    Overview When patients enter our center in Owings Mills, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...

  • Lead Patient Service Specialist

    4 weeks ago

    Owings Mills, United States Select Medical Full time

    The ideal candidate possesses the ability to consistently perform the following job duties with excellence: Support 1 to 4 centers onsite and/or remotely. Conduct and train Tier 1 and Tier 2 Patient Service Specialist new hire orientations. Distribut Patient, Specialist, Service, Lead, High School, Healthcare, Medical

  • Lead Patient Service Specialist

    3 weeks ago

    Owings Mills, United States Select Medical Full time

    Overview Lead Patient Service Specialist Owings Mills, MD Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented? Do you thrive on building relationships with others? If so, the Patient Service Specialist role could be a great fit for you. This is not your...

  • Patient Service Specialist

    2 days ago

    Owings Mills, United States NovaCare Rehabilitation Full time

    Overview When patients enter our center in Owings Mills, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...

  • Patient Encounter Specialist

    4 weeks ago

    Huntington, United States OVP Health Full time

    Job DescriptionJob DescriptionSalary: JOB DESCRIPTION: The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting.  PRINCIPAL DUTIES AND RESPONSIBILITIES:Reasonable accommodations may be made to enable individuals with...

  • Patient Accounts Specialist

    4 weeks ago

    Huntington, United States OVP Health Full time

    Job DescriptionJob DescriptionSalary: JOB DESCRIPTION: The job of the Patient Accounts Specialist is to post pending charges, work insurance denials, and process claims for insurance billing. Patient Account Representative Responsibilities:Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and...

  • Patient Accounts Specialist

    3 weeks ago

    Huntington, United States OVP Health Full time

    Job DescriptionJob DescriptionSalary: JOB DESCRIPTION: The job of the Patient Accounts Specialist is to post pending charges, work insurance denials, and process claims for insurance billing. Patient Account Representative Responsibilities:Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and...

  • Peer Support Specialist

    1 month ago

    Huntington, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Peer Support Specialist - WVCAPP Peer Support Certification required Full Time Hours: Monday - Friday 6 AM - 2:30 PM Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * STAR LRP Student Loan Forgiveness * Early morning hours offering a great work/life...

  • Peer Support Specialist

    3 weeks ago

    Huntington, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Peer Support Specialist - WVCAPP Peer Support Certification required Full Time Hours: Monday - Friday 6 AM - 2:30 PM Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * STAR LRP Student Loan Forgiveness * Early morning hours offering a great work/life...

  • Patient Access Specialist

    2 weeks ago

    Bruceton Mills, United States Mountain Laurel Medical Center Full time

    **Summary**: Has overall responsibility for day-to-day operations of patient access, including scheduling functions, while providing excellent customer service. These duties will be conducted in accordance with existing MLMC policies and procedures. **Essential Duties and Responsibilities**: A. Entering patient information into Practice Management system...

  • Peer Support Specialist

    3 weeks ago

    Huntington, United States Huntington Comprehensive Treatment Center Full time

    OverviewSeeking: Peer Support Specialist - WVCAPP Peer Support Certification RequiredFull Time Hours: Monday - Friday 6 AM - 2:30 PM Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance...

  • Peer Support Specialist

    3 weeks ago

    Huntington, United States Huntington Comprehensive Treatment Center Full time

    OverviewSeeking: Peer Support Specialist - WVCAPP Peer Support Certification RequiredFull Time Hours: Monday - Friday 6 AM - 2:30 PM Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance...

  • Peer Support Specialist

    2 weeks ago

    Huntington, United States Huntington Comprehensive Treatment Center Full time

    OverviewSeeking: Peer Support Specialist - PRSS Required FT Schedule: Monday - Friday 6 AM - 2:30 PMOur Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance Opportunity for growth that is second to...

  • Peer Support Specialist

    1 month ago

    Huntington, United States Acadia Healthcare Full time

    Seeking: Peer Support Specialist - WVCAPP Peer Support Certification required Full Time Hours: Monday - Friday 6 AM - 2:30 PM Our Benefits: Quarterly Bonus ProgramMedical, Dental, and Vision insuranceCompetitive 401(k) planPaid vacation and sick timeSTAR LRP Student Loan ForgivenessEarly morning hours offering a great work/life balanceOpportunity for...

  • Peer Support Specialist

    3 weeks ago

    Huntington, United States Acadia Healthcare Full time

    Seeking: Peer Support Specialist - WVCAPP Peer Support Certification required Full Time Hours: Monday - Friday 6 AM - 2:30 PM Our Benefits: Quarterly Bonus ProgramMedical, Dental, and Vision insuranceCompetitive 401(k) planPaid vacation and sick timeSTAR LRP Student Loan ForgivenessEarly morning hours offering a great work/life balanceOpportunity for...

  • Intervention/Learning Specialist

    1 month ago

    Gates Mills, United States Gilmour Academy Full time

    Job DescriptionJob DescriptionINTERVENTION/LEARNING SPECIALISTThe role of the Intervention Specialist is to provide direct, personalized support for students with learning differences at Gilmour Academy. As members of a team, Intervention Specialists design and collaboratively administer a comprehensive learning enhancement program that is data-based,...

  • Pharmaceutical Sales Specialist

    2 weeks ago

    Huntington, United States AstraZeneca Pharmaceuticals LP (AZPLP) Full time

    At AstraZeneca, we turn ideas into life changing medicines. Working here means being thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas...

  • Customer Engagement

    3 days ago

    Owings Mills, United States Three Point Solutions Full time

    Job DescriptionJob DescriptionJob Title: Customer Engagement - Billing Technician IIClient: Health Care IndustryDuration: 12 MonthsLocation: Owings Mills, Maryland 21117Purpose:Ensure accurate invoicing, reconciliation, and collection of outstanding payments for complex accounts to maintain system accuracy and client satisfaction.Serve as the primary contact...

  • Technical Support Specialist I

    3 weeks ago

    Owings Mills, United States United Urology Group Full time

    **_Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community._** At **_United Urology Group_**, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. -...

  • Teeth Whitening Specialist

    1 week ago

    Huntington Beach, United States WeWhiten Full time

    Dive into an exciting role with We Whiten, a leading provider of professional teeth whitening solutions. We're on the lookout for enthusiastic individuals to take charge of sales as our Whitening Specialists. Why Choose We Whiten? **Competitive Compensation**: Earn an attractive hourly wage ranging from $25 to $45, including tips and...