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Medicare Biller/ Medicare Collector 813049

2 months ago


Alamogordo, United States Christus Health Full time
Description
  • Submits all clean claims to the appropriate insurancepayer the same day the claim is loaded into the Editor with theexception of weekends and Holidays 
  • Reviews payer EOB’s but not limited to payment accuracy,patient liability, updating the financial class, notify commercialbiller to submit secondary or tertiary insurance, and appealgrievance.
  • Files appeals on denied claimsand/or forwards to the Nurse Auditor for review/appeal
  • Enter denials on the Denial Log
  • Enter the USPS tracking number in the Patient Accountssystem
  • Enter the USPS delivered date in thePatient Accounts system
  • Contact payer toensure an appeal was received
  • Maintain betterthan an 80% clean claim average.
  • Attach butnot limited to the medical records, implant invoice, and itemizedbill to the claim before billing if applicable
  • Process incoming mail correspondence from the payerswithin 3 business days
  • Work assigned billingreports within 2 business days
  • Work therejection report daily to resolve problem accounts
  • Follow up with the payer via phone and/or the website forthe status of outstanding claims
  • Respond topatient inquiries within 2 business days
  • Respond to interdepartmental inquiries within 2 businessdays
  • Respond to payer requests within 2business days
  • Respond to emails within 2business days
  • Submit newborn notifications ifapplicable
  • Review/resolve the accounts on theUnbilled Report daily (accounts that are on hold and haven’t beenprocessed by the editor).
  • Enter detailed notesexplaining account activity in the Patient Accountssystem
  • Process payments over the phone ifapplicable
  • Print UB and 1500 hardcopy claimswhen required by the payer
  • Submit primary,secondary and tertiary claims before the timely filingdeadline
  • Research late charges to determinethe cause; inform supervisor of regular occurrences andtrends
  • Report A/Raccount trending issues to the Supervisor and the Director ofPatient Financial Services
  • Follow up with allinsurance companies within 30 days of billing if there is nopayment on the account
  • Work the eScan reportstimely if applicable
  • Forward patientcomplaints regarding care to the supervisor for entry into theappropriate resolution pathway
  • Notifysupervisor of payers that accept electronic billing currentlybilled hard copy


Requirements

Education

Preferred:

    HighSchool

Licenses &Certifications

Preferred:

    C-Heartsaver