Entertainment Operations Support Manager
6 days ago
Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
Field-Based, Field-Based, Field-Based Field-Based GBR
Job DetailsEntertainment Operations Support Manager
Field-Based, regular travel to Haven Parks and Head Office required
Annual salary + bonus and benefits
Step into the spotlight with an exciting opportunity at Haven We're looking for a dynamic Entertainment Operations Support Manager with experience of creative entertainment production to take centre stage in shaping and delivering our new Festive Breaks and Ultimate Weekend Breaks experiences. You'll bring your creativity and industry know-how to design and deliver unforgettable guest journeys, from Santa's Grotto magic to captivating entertainment schedules, while ensuring our park teams are equipped with the right training, tools, and support.
You will play a key role in shaping the training program, refining content, and driving innovation. This is a 50/50 planning-and-doing role where your ideas, leadership, and industry expertise will inspire our teams and delight our guests. Ready to make waves in entertainment? Let's create moments that truly matter
Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Collaborating across the business in planning content, schedules, resource and assets, then rolling propositions out across the Parks
- Supporting the National Entertainment Manager in providing insights and creative input to support the development of the entertainment strategy
- Driving the development of the entertainment content and programmes, including the planning and sourcing of all costumes and props
- Working with the marketing team to ensure programmes are effectively communicated to guests
- Leading on the Parks recruitment and training process for your propositions, ensuring the training is suitable for both the content needs and team welfare
- Ensuring brand standards are adhered to by regularly liaising with Parks and working with under-performing Parks to drive improvement
What we'd like you to bring:
- Specialist knowledge and previous experience in a creative, content and show production, including experience of recruitment and casting
- Experience of working in a central or regional role in an entertainment-focused role or business
- Effective coaching, training and stakeholder management skills
- The ability to build positive and collaborative working relationships across the business
- Good time management and organisation skills
- The ability to present to a wide audience
What's In It For You?
- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What's it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.
-
Cunard - Entertainment Director - Worldwide
1 month ago
Overland Park, United States Carnival UK Full timeCunard - Entertainment Director We are looking for an experienced Entertainment Director to join our proud and charismatic team, travelling the world and exploring new places, whilst following the career you love.In this fantastic role at Cunard, you will have the opportunity to oversee and review the effective planning of...
-
Head of Entertainment
3 weeks ago
Buena Park, United States Knott's Berry Farm Full timeOverview: This position oversees, directs and manages development, production, technical, administrative, and operational aspects of entertainment and special events for Knott's Berry Farm. In collaboration with Cedar Fair Corporate Entertainment (XDS) creative leadership, recommends talent selection and performance standards when developing/producing show...
-
Seasonal Children's Entertainment Coordinator
3 weeks ago
Overland Park, Kansas, United States Carnival UK Full timeAbout Carnival UKCarnival UK, the operating company for P&O Cruises and Cunard, offers world-class cruise holidays, bringing to life two iconic British brands. We pride ourselves on elegance, style, beautiful ships, inspiring leadership, and exceptional guest service.Working at Carnival UKWe are a global team of friendly, caring people who share high...
-
Head of Entertainment
3 months ago
BUENA PARK, United States Knott's Berry Farm Full timeOverview:This position oversees, directs and manages development, production, technical, administrative, and operational aspects of entertainment and special events for Knott's Berry Farm. In collaboration with Cedar Fair Corporate Entertainment (XDS) creative leadership, recommends talent selection and performance standards when developing/producing show...
-
Overland Park, United States Carnival UK Full timeCunard - Entertainment Team - Orlando Casting DayWhilst travelling the world, do you want to help create unforgettable holiday happiness for our guests by being part of the Entertainment Team onboard our iconic Cunard ships We are hosting an entertainment casting day on board Queen Victoria on the 20th of January in Port Canaveral, Orlando. We will be...
-
Master of Entertainment Operations
3 weeks ago
Buena Park, California, United States Knott's Berry Farm Full timeJob OverviewThis position is responsible for overseeing the development, production, and technical aspects of entertainment and special events at Knott's Berry Farm. In collaboration with Cedar Fair Corporate Entertainment (XDS), you will recommend talent selection and performance standards for show product and implement shows produced by XDS.
-
Cunard Entertainment Dance Host
5 months ago
Overland Park, United States Carnival UK Full timeCunard Entertainment Dance HostWhilst travelling the world, do you want to help create unforgettable holiday happiness for our guests by being an Entertainment Dance Host onboard our iconic Cunard ships If you have experience in hosting and teaching dance classes for both Ballroom and Latin styles we would love to receive an application from you.About the...
-
Kitchen Operations Director
1 month ago
Buena Park, California, United States Cedar Fair Entertainment Company Full timeJob Title: Kitchen Operations DirectorCompany Overview:Cedar Fair Entertainment Company is a world-renowned entertainment company that creates memorable experiences for our guests. We are seeking a highly skilled and experienced Kitchen Operations Director to join our team.Salary:The salary for this position is estimated to be between $67,875 and $78,700 per...
-
Overland Park, United States Carnival UK Full timeCunard - Assistant Manager Production - SoundRecognised throughout the world for our elegance, style and service excellence, we have the opportunity for you to work on our iconic Cunard ships. Our amazing entertainment shows onboard Cunard don't just happen, we have an incredible team of individuals working hard behind the scenes to provide the best there is...
-
Hospitality Manager
4 weeks ago
Overland Park, United States Topgolf Full timeThe Hospitality Manager, Bar, plays a vital role in ensuring exceptional guest experiences and efficient bar operations within our venues. This role involves overseeing the bar staff, managing inventory, and maintaining high standards of service quality. Job Responsibilities Lead and manage a team of bar staff, providing guidance, training, and performance...
-
Kitchen Manager
7 months ago
Overland Park, United States Topgolf Full timeJOB DESCRIPTION Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. ...
-
P&O Cruises
1 month ago
Overland Park, United States Carnival UK Full timeP&O Cruises - Assistant Manager Production - LightingP&O Cruises is Britain's biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years/ With amazing career opportunities across the fleet, we'll help you settle into an exciting life at sea as part of our P&O Cruises family.It takes many different technical specialisms to...
-
Production Runner
2 months ago
Tinley Park, United States Live Nation Entertainment Full timeLive Nation Entertainment - JobID: JR-67032 [Production Operator / Assembly Line Worker] As a Production Runner at Live Nation Entertainment, you'll: Assist Production Manager and provide input during pre-production meetings with clients; Schedule and monitor all phases of production process; Maintain all production equipment, vehicles, and facilities;...
-
Culinary Operations Director
4 weeks ago
Buena Park, California, United States Cedar Fair Entertainment Company Full timeOverviewThe Kitchen Manager at Cedar Fair Entertainment Company oversees the daily operations of the Central Kitchen and packaging room production under the direction of the Executive Chefs. This role is responsible for creating production lists, delegating tasks to other members of the culinary team, and ensuring that all requisitions are completed on time...
-
Entertainment Director at Knott's Berry Farm
3 weeks ago
Buena Park, California, United States Knott's Berry Farm Full timeJob OverviewThis position oversees, directs and manages various aspects of entertainment and special events for Knott's Berry Farm. The individual in this role will collaborate with corporate leadership to recommend talent selection and performance standards.About the RoleWe are seeking an experienced Entertainment Director to lead senior entertainment...
-
Operations Manager
2 months ago
Overland Park, United States PGA TOUR Superstore Full timeOverview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the...
-
P&O Cruises
2 months ago
Overland Park, United States Carnival UK Full timeP&O Cruises - Assistant Manager Production - SoundP&O Cruises is Britain's biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years/ With amazing career opportunities across the fleet, we'll help you settle into an exciting life at sea as part of our P&O Cruises family.It takes many different technical specialisms to deliver...
-
P&O Cruises
2 months ago
Overland Park, United States Carnival UK Full timeP&O Cruises - Assistant Manager Production - AutomationP&O Cruises is Britain's biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years/ With amazing career opportunities across the fleet, we'll help you settle into an exciting life at sea as part of our P&O Cruises family.It takes many different technical specialisms to...
-
Restaurant Operations Manager
2 weeks ago
Overland Park, Kansas, United States Papa John's Overland Park Full timePapa John's Overland Park is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. This leadership position is responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Job SummaryThe Restaurant Operations Manager will be responsible for...
-
People Operations and Engagement Manager
1 month ago
Overland Park, United States Espirita Full timeRole Summary:The People Operations and Engagement Manager at Espirita is responsible for overseeing and coordinating operational support for nurses from the initial stages, 3-6 months prior to their arrival in the United States, through their onboarding and integration, and continuing throughout their tenure as clinical staff for Espirita.Key...