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Customer Account Sr. Representative II
2 months ago
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future
Job Purpose
The Customer Account Sr. Representative II is responsible for managing the overall relationship between Honda and assigned Honda engine wholesale distributors striving to be the expert on the distributor business, building a trusted partnership as it relates to the distributor's need for Honda engines sales to OEMs and Dealers, engine application matching, regulatory guidance, demand forecasting, and channel support.
- Analyze market trends, competitive landscape, and OEM placement / sales to accurately forecast Honda Engine demand and achieve Honda distributor wholesale results.
- Establish Honda distributor business results criteria, review and discuss quarterly, establish action plans, and follow up to improve Honda distributor performance.
- Support Honda distributor projects / opportunities and product transitions by providing technical expertise and application assistance, and reviewing engine matching tests to ensure Honda quality and product safety. Provide distributors with technical information needed to sell Honda Engines (emission and regulatory compliance).
- Interface with Honda distributors and their dealers to encourage marketing fund usage, participation in Honda sales programs, promote Honda training, and ensure proper customer service.
- Work internally (Honda Credit, Warranty, Customer Relations, TechLine) to support Honda distributors.
- Attend and work Honda corporate / distributor shows and events when requested.
- Bachelor degree in business or technical related field and/or minimum 7 years experience working with power equipment distributors, OEMs or dealer network.
- Knowledge of power equipment products with emphasis on general purpose engines. Must have demonstrated knowledge and ability regarding tear-down, failure analysis and countermeasure of general purpose engines.
- Above average proficiency with Microsoft Word , Powerpoint and Excel. SAP experience preferred.
- Ability to use and understand measuring equipment and general hand tools. Experience with advanced engine controls is desired.
- Ability to understand and apply forecasting techniques for customer demand.
- This position requires extensive travel including travel planning and expense management. Future relocation is possible.
- Remote
What differentiates Honda and makes us an employer of choice?
Total Rewards:
· Competitive base salary
Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
· Annual Bonus
· Industry-leading Benefit Plans (Medical, Dental, Vision)
· Paid time off, including vacation, paid holidays, sick time, and personal days
· 401K Plan with company match + additional contribution
Career Growth:
· Advancement opportunities
· Career mobility
· Education reimbursement for continued learning
· Training and Development programs
Additional Offerings:
· Wellbeing program
· Community service and engagement programs
· Product programs
· Free drinks onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
