Senior Manager, International Ecommerce
4 weeks ago
We are the champions of childhood
Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children's brands.
We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand's success, and we actively encourage our team members to maintain a healthy balance in their daily lives.
Position Summary
Hanna Andersson is looking for a driven, experienced and dynamic Senior Manager of International E-commerce to lead our expansion efforts outside the United States. This new role will involve overseeing and managing our international e-commerce websites and third-party partners. This role will manage and optimize Hanna's international websites and digital channels to ensure a unified digital brand experience.
Essential Duties- Site Merchandising: Continued optimizations for website effectiveness, including visual merchandising, product recommendations, promotions, and AB testing. Experience in managing site-specific strategies is essential.
- Localization: Adapt e-commerce strategies to meet local market needs through key partnership with our x-border platform partner(s)
- Sales and Revenue Management: Set and achieve ambitious sales goals by driving efficient traffic and optimizing conversion rates.
- Digital Customer Experience: Manage and be obsessed with the end-to-end digital customer experience through ongoing (this includes daily, mid- and long-term) improvements to drive conversion and customer excitement.
- Strategic Leadership: Develop and implement a comprehensive international e-commerce strategy that exceeds Hanna Andersson's global business goals. Focus on market-specific tactics, scalability, and localization.
- Cross-Functional Collaboration: Work closely with cross-functional teams, including Merchandising, Brand, IT, and Customer Service, to ensure seamless operations and growing customer satisfaction. Coordinate with digital product and site teams to enhance product visibility and brand positioning.
- Company Leadership: Lead cross-functionally all aspects of international e-commerce Foster a culture of innovation, collaboration, and accountability.
- Performance Analysis: Regularly analyze performance data to understand the effectiveness of strategies and initiatives. Make data-driven decisions to enhance operational efficiency and profitability.
- Digital Marketing: Manage and partner with CRM and marketing teams to ensure international is included and a part of key tactics and campaigns.
- Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred.
- 7 years of experience in e-commerce, with at least 3 years of those managing international e-commerce.
- Strong understanding of the digital sales ecosystem and a long history with e-commerce analytics tools.
- Proven track record of managing e-commerce platforms.
- Excellent leadership, communication, and organizational skills.
- Ability to operate independently in a fast-paced environment and navigate cross-cultural business settings.
- Fluent in English; proficiency in additional languages, including French a plus.
- Ideally in Portland (or West Coast)
- Portland, OR - Hybrid HIGHLY preferred
- Open to Remote (West Coast)
- #LI-Remote
Hanna Talent Cultivation Standards:
With a rise in cyber-criminal activity, please note Hanna will never:
-Ask for any sensitive personal information via email, text, or other forms of instant messaging
-Interview you via email and/or send you a list of questions in lieu of an interview
-Extend an offer without speaking to you via phone or video call
-Ask for bank account or financial information during the recruiting process
Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com).
Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire.
Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.
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