Field Service Representative

2 months ago

Bedford, United States SAIC Full time

Description

SAIC has an immediate opening for a Field Service Representative (FSR) to join our talented team in Bedford, IN. The FSR will perform repair and maintenance actions on ISR systems, ISR subsystems, and equipment or components at CONUS and OCONUS locations as required. The FSR duties are as follows:

  • Troubleshooting Networks, Radios, Radars, EO/IR cameras.
  • Provide system installation and initial Operator Training for ISR systems at CONUS and OCONUS locations.
  • Inspect, test, and perform necessary maintenance actions to keep systems operational to specified condition codes.
  • Perform reconditioning, sustainment and repair of retrograde materials to include: cleaning, operational testing, condition code sentencing.
  • Familiar with and use measurement tools and devices such as multi-meter, ammeter, torque wrenches, etc.
  • Follow and understand wiring diagrams, drawings, and other schematics.
  • Understand and troubleshoot electrical, hydraulic, mechanical, and networking issues.
  • Analyze problems, and report in a timely manner via electronic communication methods, and sustain fielded assets. Provide weekly reports and situational reports on system condition code and pertinent information while deployed in the Area of Operations (AoR).
  • Develop and report maintenance actions while sustaining, repairing, and troubleshooting. Report via internal reporting processes.
  • While deployed OCONUS or fielding CONUS, direct engagement with the Customer is always present. Professionalism and proper image is a requirement.
  • Develop and manage documentation of system sub-components and complete systems.
  • Develop and continually update operator and training manuals to reflect updates to system.
  • Manage small teams of technicians to troubleshoot components and systems.

Qualifications

REQUIREMENTS

  • High School Diploma and 3-5 years of related experience
  • Must be able to obtain a Secret Clearance
  • Must be a U.S. Citizen
  • Must be willing to obtain Security+ certification
  • Must have strong communication skills and be able to communicate with Senior Leadership
  • Able to work independently

DESIRED

  • Current Security+ certification

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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