Clinical Technical Service Representative

6 days ago


Bedford, Massachusetts, United States Werfen Full time
About the Role

We are looking for a highly skilled Clinical Technical Service Representative to join our team. As a key member of the technical support team, this individual will be responsible for providing technical assistance to customers and Werfen field personnel in a call center environment.

The ideal candidate should have a strong background in biology, medical technology, or biomedical engineering, with a minimum of three years of experience in a clinical setting or a clinical support role in a regulated environment. Strong knowledge of hemostasis, acute care diagnostics, autoimmunity, and transfusion is required, as well as excellent troubleshooting and diagnostic skills.

The salary for this position is estimated to be around $65,000-$80,000 per year, depending on location and experience. Werfen offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow with a dynamic organization.



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