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Field Operations Engineer

4 months ago

Fort Meade, United States Two Six Technologies Full time

Two Six Technologies is seeking a highly skilled Field Operations Engineer to join our Cyber Mission team. As a Field Operations Engineer, you will be the primary contact for our customers, enhancing relationships by resolving a variety of issues. This role requires a deep understanding of the Cyber Mission Force organizational structure, the tools/capabilities used in cyber operations, and experience in system/network administration, incident response, and forensic analysis. You will work on diverse projects and technical challenges, both independently and as part of a team.

This is an opportunity to work with a team of talented and motivated engineers and to make critical contributions to projects that impact our nation and our nation’s warfighters.

The work requires an Active Top Secret Clearance. In addition, the selected candidate will be required to be local to the DC/Meade Metro area and be willing to work up to 4 days/week in our customer office.

What you will do:

  • Act as the main point of contact for government and military customers in addressing and resolving technical issues to improve customer relationships.
  • Utilize expertise in system and network administration, incident response, and forensic analysis to support cyber operations.
  • Provide onsite installation, diagnosis, and troubleshooting of Two Six cyber solution products.
  • Provide customer support as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems.
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics
  • Brief and demonstrate company projects to a variety of customers (government and non-government agencies).

Minimum Qualifications :

  • Bachelor’s degree in computer science, Computer or Electrical Engineering or equivalent experience. In lieu of education, comparable work experience will be considered.
  • 5+ years’ experience installing, configuring, and deploying infrastructure systems required to support an operational environment.
  • Previous experience with CNE, CNO, Forensic Analysis
  • Possess strong project management skills, with attention to detail
  • Excellent written and verbal communication skills
  • Active Top Secret (TS) with SCI Eligibility and the ability to obtain and maintain polygraph
  • Ability and willingness to travel greater than 30% locally and nationally

Nice to Have:

  • Previous experience with CNE, CNO, Forensic Analysis
  • Experience with DevOps and/or Agile is a huge plus; Atlassian collaboration tools
  • Excellent relationship-building skills while maintaining a high level of professionalism
  • Self-starter, willing to take the initiative

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