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CoxHealth IT Supervisor

1 month ago

Springfield, United States CoxHealth Full time

Summary

Best in Class Work Environment

5x Modern Healthcare Best Places to work

America’s Greatest Workplaces 2023 – Newsweek

Best Employers for New Grads 2023- Forbes

Greatest Workplace for Women 2023 - Newsweek

Benefits

Robust, fully customizable benefits package including Medical/Vision/Dental and more

No cost eCare visits

Employer-provided mental health services for employees and eligible family members

Retirement with employer match 

Tuition discounts and reimbursement available for continuing your education

Free and convenient parking

CoxHealth Fitness Center and Child Care discounts

Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

Job Summary

    • The IT Supervisor is responsible for providing technical support, guidance, and supervision to aligned IT team(s). They assist in managing the day-to-day operations of the aligned IT team, ensuring the smooth functioning of IT systems and services. The IT Supervisor oversees user support, troubleshoots technical issues, and coordinates with vendors as necessary. They also assist in implementing IT policies and procedures, monitoring system performance, and collaborating with the IT Manager to execute IT priorities.
  • Job Requirements
    • Education
      • Preferred: Associate’s degree in computer science, information technology, or a related field.
    • Experience
      • Required: Minimum of 3 years of experience in IT support or a similar technical role, or healthccare related experience. Prior experience in team leadership, project coordination, and customer support is preferred OR Associate’s degree in computer science, information technology, or a related field.
    • Skills
      • Strong leadership and communication skills with the ability to effectively manage and motivate a team.
      • Proficiency in IT project management methodologies and tools.
      • Strong problem-solving and decision-making abilities.
      • In-depth understanding of IT applications, systems, infrastructure, and operations.
      • Knowledge of process analysis, optimization, and documentation.
      • Strong communication and collaboration skills.
    • Licensure/Certification/Registration
      • N.A.