Accounts Receivable Clerk
3 weeks ago
. Accounts Receivable Clerk
- Process secondary claims billing according to KGH and payer guidelines.
- Retrieve primary EOBs and attach appropriately to claim
- Update financial class and patient representative code appropriately in AS400.
- Ensure all processes documented in note entry on AS400.
- Process all hospital outgoing mail daily.
- Retrieve EOB as requested by Patient Financial Services insurance collectors.
- Possess full working knowledge of patient account filing system within the Business Office, keeping all files current.
- Process incoming document and sort according to established file system; file correspondence, reports, records, and other documents. Investigate missing file folders; locate or prepare duplicate folders.
- Remove material from files as requested; maintain record of material removed. Prepare new and remove obsolete file folders as assigned.
- Respond appropriately to all requests; written, verbal, via email or phone, paying special attention to all areas of customer service.
- Provides legible documents.
- Demonstrates the ability to provide accurate, legible information in a concise, informative manner.
- Professional telephone techniques
- Identifies self and unit in a pleasant and courteous manner.
- Always takes accurate messages and forwards appropriately.
- Protects and respects the confidentiality of the messages received for the staff, patient, and staff physician.
- Confidentiality
- Maintains hospital, patient, employee information confidentiality at all times.
- Refrains from gossip and uses discretion when handling patient information.
- Dress code and grooming standards
- Daily presents self as required in appropriate professional or business-like attire.
- Daily wears identification badge properly displayed.
- Daily arrives clean, pressed, and well groomed with tidy hair according to policy.
- Responsibility concerning work and department rules
- Arrives for work on time and ready for work.
- Consistently careful to use only allotted time for coffee and meal breaks.
- Control in-office/department visiting of a personal nature.
- Controls personal telephone calls keeping them to a minimum.
This Is Designated as A Saftey-Sensetive Position.
Wage: $16.28 - $20.65
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