Office Assistant I

1 month ago

Kennewick, United States Benton County, WA Full time

Performs a variety of complex and technical senior level clerical and office tasks, requiring comprehensive knowledge of departmental and/or County-wide functions and procedures to perform work and to provide detailed, technical servicing to the public.  

(Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.)

Independently prepares, maintains and disseminates detailed records, logs, and statistics; establishes and updates manual and computerized record keeping systems; verifies data, then enters and edits reports or information; retains and retrieves files, requiring knowledge of department procedures. 

Types and distributes forms, correspondence, reports, contracts, memoranda, statistics and schedules from handwritten drafts or notes, transcription, or verbal instructions by using office machines such as Microsoft Office, excel, scanner, calculator, photocopier and other standard office equipment.  Composes and proofs material to assure proper layout, grammatical composition and inclusion of all pertinent information. 

Initiates completion of regularly recurring reports and standard form letters.   Maintains accumulative records, making periodic audits as necessary; maintains follow-up system on reports and other forms requiring action on a periodic basis. 

Searches files and records for readily identifiable information as directed or based on County policies or legal requirements. Obtains information from others as necessary to complete assignment. 

May locate properties on maps by legal descriptions, parcel numbers, and addresses and compile necessary information for appraisals, levy rate calculations, tax assessments, recording of ownership, etc. 

Compiles data from varied sources and makes summary reports.  May involve complex statistical calculations and tabulations in accordance with established formulas and equations. 

Contributes to the economic efficiency of the department by monitoring certain departmental expenditures and billing systems, tracking and reconciling accounts, payments, cash balances, and performing other related bookkeeping functions.   May assist in the preparation of unit payroll. 

Greets and assists the public, staff and other agencies by phone or in person by providing detailed and/or technical information as authorized from sources such as published manuals, directories and procedures, calendars of events and staff schedules; refers inquiries/visitors to appropriate department or individual when necessary. 

Assists the public by issuing standard, routine and more complex licenses and permits; assisting the public in completing complex forms and applications; and processing or receiving various applications, registration forms, documents, and other forms, and/or scheduling appointments. 

Receives, receipts, and records fees; performs various posting and balancing of assigned portions of records and accounts. 

Records and/or microfilms County documents; indexes and files film and sends duplicate copies to appropriate departments. 

Performs other related duties as assigned.

EDUCATION AND WORK EXPERIENCE: High School Diploma or GED, and three years of progressively responsible clerical experience; or any combination of education and experience which would provide the applicant with the desired skills, knowledge and ability required to perform the job.  

LICENSES, CERTIFICATES & OTHER REQUIREMENTS: 

Valid Washington State Driver's License required for some positions. 

CAAP Certification by the Washington State Dept. of Licensing required for some positions. 

Notary Public License, or ability to obtain license, required for some positions.

Thorough knowledge of office practices, procedures and equipment. 

Comprehensive knowledge of the functions and procedures of a specific department and general knowledge of County-wide departmental functions and procedures.

Knowledge of basic math, including the ability to add, subtract, multiply and divide accurately. 

Knowledge of and ability to apply business English, composition, grammar, spelling, punctuation, and letter format. 

Knowledge of bookkeeping practices and procedures. 

Excellent oral communications skills to explain policies and procedures and to deal with other employees, agencies and the general public using courtesy, tact and good judgment. 

Skill in operating standard office equipment such as Microsoft Office, scanner, calculator and photocopier. 

Ability to read, understand, apply and explain County/department policies and procedures and legal requirements applicable to area of assignment. 

Ability to work independently, organizing work with a minimum of supervision.

Ability to establish and maintain complex manual and computerized filing and record keeping systems. 

Ability to work quickly, accurately and thoroughly with close attention to detail to meet deadlines. 

Ability to type at level required for specific position.

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