Customer Service Rep II

17 hours ago

Lexington, United States Genuine Parts Company Full time

SUMMARY:
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).

JOB DUTIES:
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
• Performs other duties as assigned.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Strong computer skills.
• Strong negotiation skills.
• Basic product knowledge.
• Reliability, organization, and attention to detail required.

COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k) tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Service Rep II

    1 month ago

    Lexington, United States Genuine Parts Company Full time

    SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: •Places customer orders via telephone, fax,...

  • Customer Service Rep

    3 weeks ago

    Lexington, United States Parker Hannifin Corporation Parker Aerospace Group Full time

    Customer Service Rep Location: LEXINGTON, KY, United States Job Family : Support Job Type : Regular Posted : Aug 30, 2024 Job ID: 51734 Back to Search Results Job Description Apply Now > Save Job Job Saved ...

  • Customer Service Rep II

    1 week ago

    Lexington-Fayette, United States Genuine Parts Company Full time

    Job DescriptionSUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via...

  • Customer Service Rep II

    20 hours ago

    Lexington-Fayette, KY, United States Genuine Parts Company Full time

    SUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via telephone, fax,...

  • Customer Service Rep II

    1 week ago

    Lexington-Fayette, KY, United States Genuine Parts Company Full time

    SUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via telephone, fax,...

  • Customer Service Representative

    3 days ago

    Lexington, Kentucky, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide superior customer service...

  • Customer Service Representative

    1 month ago

    Lexington, United States Customer Labs Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first...

  • Parts Customer Care Rep

    2 months ago

    Lexington, United States Crown Equipment Full time

    Parts Customer Care Rep Location: Lexington, KY, US, 40511 **Company Description:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides...

  • Patient Services Rep

    4 weeks ago

    Lexington, United States Chi Full time

    Overview CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric and...

  • Patient Services Rep

    2 months ago

    Lexington, United States CommonSpirit Health at Home Full time

    **Overview**CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric...

  • Patient Services Rep

    2 weeks ago

    Lexington, United States Unavailable Full time

    Overview CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric and...

  • Patient Services Rep

    4 days ago

    Lexington, United States Unavailable Full time

    Overview CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric and...

  • Patient Services Rep

    4 days ago

    Lexington, United States Catholic Health Initiatives Full time

    Overview CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric...

  • Customer Service Representative II

    1 week ago

    Lexington, Kentucky, United States Genuine Parts Company Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Genuine Parts Company. As a key member of our sales team, you will be responsible for ensuring customer expectations are accurately determined and fully met.Key ResponsibilitiesPlace customer orders via electronic methods or in-person, ensuring timely and...

  • Customer Service Representative II

    3 days ago

    Lexington, Kentucky, United States Genuine Parts Company Full time

    Job Summary:As a Customer Service Representative II at Genuine Parts Company, you will play a vital role in ensuring customer expectations are accurately determined and fully met. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:• Process customer orders...

  • Patient Services Rep

    2 months ago

    Lexington, United States CommonSpirit Health at Home Full time

    Overview CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric...

  • Patient Services Rep

    2 months ago

    Lexington, United States CommonSpirit Health at Home Full time

    **Overview** CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric...

  • Patient Services Rep

    4 weeks ago

    Lexington, United States CommonSpirit Health Full time

    Overview: CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric...

  • Customer Svc Rep/UKHC

    4 months ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Posting DetailsPosting Details Job Title Customer Svc Rep/UKHC Requisition Number RE45444 Working Title Customer Relations Specialist Department Name H4005:Office of Patient Experience Work Location Lexington, KY Grade Level 08 Salary Range $ /hour Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more...

  • Virtual/Work-at-Home - Customer Care Agent (Lexington, KY)

    2 months ago

    Lexington, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Lexington, KY)** **Department:** Ops-Hourly **Location:** Lexington, KY **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** **Full-Time Positions Available for the following shifts (CST):** 1 pm - 10 pm (includes weekend availability) 2 pm...