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IT Training Coordinator

3 months ago

Warrenton, United States Jacobs Full time

Your Impact:

The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network – Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment.

The Jacobs Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change.

Responsibilities:

  • Collaborate with department heads and subject matter experts to identify training needs and objectives.
  • Conduct research on training opportunities that will enable IT Support Specialists to develop and revise training courses and prepare appropriate training catalogs.
  • Develop engaging and interactive training materials, including presentations, manuals, and online resources.
  • Maintain program data and a library of video, audio, or computer-based training resources to enhance learning.
  • Plan and coordinate proper venues, timing, and modality.
  • Oversee and participate in the development of training materials.
  • Lead, mentor, counsel and manage performance of project staff (depending upon project structure).
  • Conduct in-person and virtual training sessions for employees at all levels, ensuring content is relevant and easily understandable.
  • Prepare instructor materials (course outline, background materials, and training aids) to be used by all trainers.
  • Prepare student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms) to be used during instructor led training sessions.
  • Develop employee career development tracks to enhance employee skills and knowledge that can lead to mastery of their current jobs, as well as support to emerging capabilities and hardware requirements.
  • Evaluate training effectiveness through assessments and feedback mechanisms, making necessary adjustments to improve outcomes.
  • Stay informed about the latest trends and advancements in technology to continuously enhance training programs.
  • Provide ongoing support and guidance to employees as they apply newly acquired skills in their roles.
  • Compile and analyze data to help with budget preparation and training priorities.
  • Be responsible for a values-based approach to leadership education and development within the company.
  • Track metrics daily to ensure that all departments are running effectively.
  • Coordinate with program Contracting Officer Representative (COR) to ensure training is approved and properly funded.

#divergent

Here’s what you’ll need:

  • Active Top Secret clearance with SCI
  • At least 5 years of relevant experience.
  • Must be a self-starter who can take senior-leader guidance and intent, and oversee the operations of independent and collaborative, assigned projects.
  • Proficiency with MS Office365 tools (Word, Excel, Project, PowerPoint, and Visio).
  • Possess excellent verbal and written communication skills.
  • Sound critical thinking, problem solving, and time management skills

Preferred:

  • Bachelor's or Graduate's Degree in business, business administration, computer science or engineering, or equivalent experience.

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