Bilingual Call Center Agent | Irving, TX

2 months ago


Irving, United States CornerStone Staffing Full time

CornerStone Staffing has a great career opportunity for Customer Service Representatives that are Bilingual in Spanish and English to get your foot in the door with a healthcare medical company. If you have Customer Service and Call Center, this is a great opportunity to get in a new industry.

Job Title: Spanish/English Speaker Call Center Agent

Location: Irving, TX (Onsite)

Hours: AFTERNOON SHIFT ONLY Monday - Friday: 1:30pm - 10:00pm & Saturday 8:00am - 7:00pm **Training 8:00am - 5:30pm first 2 weeks**

Pay Rate: $18.00- $19.00/hourly DOE

Duties:

  • Provide exceptional customer service to clients in a professional and courteous manner

  • Handle inbound and outbound calls, assisting customers with inquiries, concerns, and scheduling

  • Schedule medical appointments for patients

  • Conduct data entry and maintain accurate customer records

  • Schedule medical appointments for patients

Requirements:

  • Fluent in both English and Spanish (written and verbal)

  • Strong communication skills with the ability to effectively interact with customers

  • Previous experience in call center role preferred, phone customer service is okay

  • Proficient in data entry and computer skills

  • 30 WPM typing speed

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references


Please read requirements carefully as we are prioritizing those that meet the requirements.



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