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Bilingual Call Center Agent | Irving, TX
2 months ago
CornerStone Staffing has a great career opportunity for Customer Service Representatives that are Bilingual in Spanish and English to get your foot in the door with a healthcare medical company. If you have Customer Service and Call Center, this is a great opportunity to get in a new industry.
Job Title: Spanish/English Speaker Call Center Agent
Location: Irving, TX (Onsite)
Hours: AFTERNOON SHIFT ONLY Monday - Friday: 1:30pm - 10:00pm & Saturday 8:00am - 7:00pm **Training 8:00am - 5:30pm first 2 weeks**
Pay Rate: $18.00- $19.00/hourly DOE
Duties:
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Provide exceptional customer service to clients in a professional and courteous manner
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Handle inbound and outbound calls, assisting customers with inquiries, concerns, and scheduling
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Schedule medical appointments for patients
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Conduct data entry and maintain accurate customer records
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Schedule medical appointments for patients
Requirements:
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Fluent in both English and Spanish (written and verbal)
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Strong communication skills with the ability to effectively interact with customers
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Previous experience in call center role preferred, phone customer service is okay
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Proficient in data entry and computer skills
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30 WPM typing speed
On-boarding Requirements:
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High School Diploma or equivalent (GED)
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Criminal Background & Drug Screening
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2 verifiable employment references
Please read requirements carefully as we are prioritizing those that meet the requirements.
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